Lynne Milinganyo Email & Phone Number

Las Vegas, Nevada, US

Seattle, Washington, US

• Provide business analyst support on PMO related projects and Triage assigned tickets.
• Document and post business requirements to Confluence.
• Create and/revise existing mockups and process flows.
• Create Value Stories, Use Case scenarios, and exception path criteria in support of projects and new feature development.
• Perform light-weight analysis (LWA) on Leankit application related triage tickets, when assigned.

• Contract opportunity with:
• Liberty Mutual/Safeco Insurance Seattle location
• Delta Dental of WA Seattle location

• Provide analyst support for Sales Commissions and SOE teams at T-Mobile location
• Create/Update Business Requirement Documents (BRDs), data mapping, flow charts, and change requests.
• Act as a liaison between key stakeholders, project managers, functional, and business analysts.
• Maintain front and back-end documentation.
• Participate in and/or lead BRD peer review/walk-throughs for assigned projects.
• Daily use of Excel in creation of spreadsheets.

• Support the Digital Aviation Project (DAP) team for AeroInfo - Boeing of Vancouver, BC, Canada, at Boeing / Renton location.
• Assist the Product Manager in gathering data and writing business requirements.
• Research additional documents in support of gathering spec requirements.
• Add/ Update Epics and User Stories using Version1 application.
• Remote work and travel in support of team.
• Design a Business Requirement Document template for team use.

• Support role on the Business Marketing and Strategic Analysis team at T-Mobile/Bellevue location.
• Perform up-front analysis on campaign data.
• Maintain legacy application systems.
• Create/Update functional specification documents (FSD), data mapping and process flows.
• Act as a liaison between the analysts, solution architects, and business users.
• Maintain front & back-end documentation.

• Support role for SPARES/Material Management Group with IBM and Collabera at Boeing Corp (Renton, WA location).
• Maintenance of legacy systems.
• Create Change Request documents and store in QC (Quality Center) library.
• Function as a liaison between analysts, developers, and key stakeholders.
• Provide team, management and change board updates and reviews.
• Provide post-production end-user support as needed.

• Perform job shadowing of airport operations, central command observation center, and airport billing processes for Port of Seattle, at SeaTac Airport location.
• Gather and document existing issues, concerns, workarounds, and other suggested solutions as provided by the internal users.
• Maintain and provide weekly project status report.
• Research As-Is Resource Management System (RMS) and Aviation Operations Database (AODB) processes.
• Document initial To-Be RMS/AODB business requirements for the FIMS II Project.
• Attend weekly team and inter-departmental meetings.

Seattle, WA, US

• Create and maintain project plan and process flows for team.
• Provide timely and successful deliverables to customers.
• Facilitate weekly project and joint team meetings.
• Gather specs for new Payroll Bonus/Commission Request and Hours Reporting Project.
• Create/Maintain BRD, Requests for Proposals, and Charter Documents.
• Proofread & edit substantive, functional, and developmental documents, as assigned.

London, GB

• Gather business requirements, perform impact analysis, document project scope and deliverables.
• Create/Update SDLC Methodology documents.
• Create data mapping and design process models (swim lanes, DFDs, and workflows).
• Assist in writing test scripts and use-case scenarios related to project.
• Submit installation requests to Change Board and present overview of intended changes.
• Write SQL/TOAD queries to update/verify/extract data.

Orange, CA, US

• Provide tester and analyst support at World Vision/ Federal Way, WA location.
• Function as liaison between analysts, developers, user/clients, and change management.
• Write short SQL queries for data extraction and test comparisons.
• Perform UAT and regression tests, as needed.
• Analyze test data and document test results in accordance to SDLC format and guidelines.
• Open/close support request tickets, as assigned.

• Provide COBOL II programmer support at Boeing Corp/Renton location.
• Provide COBOL programmer support at Alaska Airlines/SeaTac location.
• Create test plans and use-case scenarios.
• Function as a liaison between programmers, testers, user/clients, and management personnel.
• Actively participate in management and change board reviews.
• Write short SQL queries for data extraction and test comparisons.

• Code, test, install, and support COBOL II Applications for Sales and Marketing Department applications.

• Support of 777 WIRS systems (DAU and ELEU).
• Code, test, and install COBOL Mainframe Applications using JCL/TSO.

Chicago, IL, US

• Provide support to the Sales & Marketing teams within the Mileage Plus Program (MPP).
• Maintain various Warehouse application systems.
• Code, test, and install and maintain COBOL Mainframe Applications, using JCL/TSO.
• Perform on-call troubleshooting duties.

Bachelor Of Science (Bs), Communications

Sociology And Anthropology