Lynne Milinganyo Email & Phone Number

Las Vegas, Nevada, Us

Seattle, Washington, Us

• Provide business analyst support on PMO related projects and Triage assigned tickets. • Document and post business requirements to Confluence.• Create and/revise existing mockups and process flows.• Create Value Stories, Use Case scenarios, and exception path criteria in support of projects and new feature development.• Perform light-weight analysis (LWA) on Leankit application related triage tickets, when assigned.

Contract opportunity with: • Liberty Mutual/Safeco Insurance Seattle location • Delta Dental of WA Seattle location

• Provide analyst support for Sales Commissions and SOE teams at T-Mobile location • Create/Update Business Requirement Documents (BRDs), data mapping, flow charts, and change requests.• Act as a liaison between key stakeholders, project managers, functional, and business analysts. • Maintain front and back-end documentation.• Participate in and/or lead BRD peer review/walk-throughs for assigned projects.• Daily use of Excel in creation of spreadsheets.• Write basic queries for HANA database and related tables for data validation purposes.• Maintain project tracking sheets.

• Support the Digital Aviation Project (DAP) team for AeroInfo - Boeing of Vancouver, BC, Canada, at Boeing / Renton location.• Assist the Product Manager in gathering data and writing business requirements.• Research additional documents in support of gathering spec requirements.• Add/ Update Epics and User Stories using Version1 application.• Remote work and travel in support of team. • Design a Business Requirement Document template for team use.• Add data mapping details to Enterprise Architecture models.

• Support role on the Business Marketing and Strategic Analysis team at T-Mobile/Bellevue location.• Perform up-front analysis on campaign data. • Maintain legacy application systems.• Create/Update functional specification documents (FSD), data mapping and process flows.• Act as a liaison between the analysts, solution architects, and business users.• Maintain front & back-end documentation.• Coordinate, schedule, and lead key-stakeholder meetings.• Review S2TM documents and other documents.• Write basic queries for data validation purposes.• Access to HANA database and related tables.• Participate or lead FA peer reviews and walk-throughs.

• Support role for SPARES/Material Management Group with IBM and Collabera at Boeing Corp (Renton, WA location).• Maintenance of legacy systems.• Create Change Request documents and store in QC (Quality Center) library.• Function as a liaison between analysts, developers, and key stakeholders.• Provide team, management and change board updates and reviews.• Provide post-production end-user support as needed.• Write test scripts and user stories.• Perform UAT and regression tests in development, test, and production environments.• Create SQL/TOAD queries to extract, verify, and perform table updates.• Adhere to existing system development methodology (SDM) guidelines.• Create team glossary and acronym sheets.• Post requirements, CRs, glossary, and other documents on SharePoint.

• Perform job shadowing of airport operations, central command observation center, and airport billing processes for Port of Seattle, at SeaTac Airport location.• Gather and document existing issues, concerns, workarounds, and other suggested solutions as provided by the internal users.• Maintain and provide weekly project status report.• Research As-Is Resource Management System (RMS) and Aviation Operations Database (AODB) processes.• Document initial To-Be RMS/AODB business requirements for the FIMS II Project.• Attend weekly team and inter-departmental meetings.• Adhere to existing system development methodology (SDM) guidelines.• Create team glossary and acronym sheets.• Post requirements and glossary on SharePoint for public viewing.• Edit FSDs that detail initial Flight Information Display System requirements.• Provide hand-off documents and a list of resources to employees during the transition phase.

Seattle, Wa, Us

• Create and maintain project plan and process flows for team.• Provide timely and successful deliverables to customers.• Facilitate weekly project and joint team meetings. • Gather specs for new Payroll Bonus/Commission Request and Hours Reporting Project.• Create/Maintain BRD, Requests for Proposals, and Charter Documents.• Proofread & edit substantive, functional, and developmental documents, as assigned.• Create process flow charts, as assigned. • Open and close work order/tickets upon request. • Help write WEB Help documents and user guidelines for assigned application projects.• Advise customers on Notes application uses and limitations.

London, Gb

• Gather business requirements, perform impact analysis, document project scope and deliverables.• Create/Update SDLC Methodology documents.• Create data mapping and design process models (swim lanes, DFDs, and workflows).• Assist in writing test scripts and use-case scenarios related to project.• Submit installation requests to Change Board and present overview of intended changes.• Write SQL/TOAD queries to update/verify/extract data. • Perform UAT and regression tests in test & prod environments. • Provide troubleshooting analysis of Oracle Inventory work request tickets, using Front Range ITSM.• Create, update, and maintained Inventory templates, data request forms, and technical training materials related to same.• Train user/stakeholders in application of templates and how to update Oracle Pricing, Inventory items, and Web screens.• Enter inventory receipt and budget data during monthly and fiscal year-end processing of major donors.• Assist with A/R and A/P troubleshooting efforts. • Provide updates to Project Leads, Program Managers, Stakeholders, and SMEs during all phases of the project.• Deliver projects in a timely, cost-efficient manner.• Coordinate internal/external audits of Security System Access processes and assigned/resources.

Orange, Ca, Us

• Provide tester and analyst support at World Vision/ Federal Way, WA location. • Function as liaison between analysts, developers, user/clients, and change management.• Write short SQL queries for data extraction and test comparisons. • Perform UAT and regression tests, as needed. • Analyze test data and document test results in accordance to SDLC format and guidelines.• Open/close support request tickets, as assigned.

• Provide COBOL II programmer support at Boeing Corp/Renton location.• Provide COBOL programmer support at Alaska Airlines/SeaTac location. • Create test plans and use-case scenarios.• Function as a liaison between programmers, testers, user/clients, and management personnel. • Actively participate in management and change board reviews.• Write short SQL queries for data extraction and test comparisons. • Rotational lead role of Quality Assurance team monthly meetings, at Bothell location.• Identified problem areas, coordinated team action items, and tracked solution effort progress.• Maintain log of assigned resources, priority levels, unresolved items, completion dates, and final solutions.

• Code, test, install, and support COBOL II Applications for Sales and Marketing Department applications.

• Support of 777 WIRS systems (DAU and ELEU).• Code, test, and install COBOL Mainframe Applications using JCL/TSO.

Chicago, Il, Us

• Provide support to the Sales & Marketing teams within the Mileage Plus Program (MPP).• Maintain various Warehouse application systems.• Code, test, and install and maintain COBOL Mainframe Applications, using JCL/TSO.• Perform on-call troubleshooting duties.

Bachelor Of Science (Bs), Communications

Sociology And Anthropology