Lynne Upledger Email & Phone Number

As a former Member Relations Call Center Supervisor at Matrix Medical Network, I have over 11 years of experience in delivering great customer experience with proven results. I am certified in phone-based customer service and have strong communication and interpersonal skills that enable me to establish and maintain rapport with customers and clients.I am also very analytical and adept at using KPIs and other data to identify and address areas of opportunity and improvement. I have a track record of leading and motivating teams through encouragement, mentoring, and training, and providing constructive coaching and feedback. My personal values are based on honesty, integrity, and loyalty, which guide me to make the right decisions in any situation. I am passionate about providing high quality work and exceeding expectations.