Lynnette Toler Email & Phone Number

Collinsville, IL

*Provide detailed product request quotes to our domestic and international customers along with preparing shipping quotes ranging from small parcel shipments to large international shipment, working closely with ocean freight and air freight forwarders along with domestic freight carriers.*Process orders using Material Resource Planning (MRP Plus) software.

St. Louis, MO

• Managed the shipping/receiving desk that detailed the preparation of customer orders for truck shipments and if needed, scheduled trucks; directed customer trucks to the correct loading location once they arrived to.
• Inventory management that required managing the throughput of customer’s inventory daily and consistently reconciling those inventories, reporting inventory levels internally and externally, regulated shrink reports.
• Account management that entailed direct contact with customers regarding any questions/concerns, expedited any policy/account changes and implemented the setup of new customers.
• Billing duties that consisted of reconciling end of month inventories, conveying inventory reporting internally and externally and invoicing customers using QuickBooks.
• Receptionist duties that included greeting visitors and responding to in-person requests.
• I had to utilize 6-8 different inventory systems, each one of our customers used their own system, and I had to familiarize myself with how each of these systems functioned when processing orders and inventory.

St. Louis, MO

• Was also employed with Materialogic from 10/1995 through 8/1997
• Cross trained with all customer accounts for support purposes that entailed in processing shipments, consulting with special shipments and helped organize mass return shipments.
• Consulting customers with their concerns/questions and needs, investigating mis-shipments and tracking delivery of shipments.
• Evaluated and processed customer business cards/stationary orders for printing.

St. Louis, MO

• Accounts payable duties that required getting approvals from the appropriate account managers, sales representatives and marketing specialist then processing those approved bills for payment.
• Clarified employee expense reports were appropriately filled out, reconciled reports with receipts and processing reports for payment.
• Overseen a group of company employees in a time data base that evaluated the time spent on each project, consulted co-workers for clarification then conveyed these findings to management.