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Lynn Overton is listed as Experienced Executive Support and Customer Service Professional at American Water, a company with 2937 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a matched LinkedIn profile for Lynn Overton.
Lynn Overton previously worked as Senior Customer Care Agent at American Water and Customer Service Consultant at Peco, An Exelon Company. Lynn Overton holds Bachelor’S Degree, Marketing from Columbia Southern University.
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Dependable and devoted professional with over 25 years of customer focus and executive support experienceSkilled at dealing with sensitive situations with diplomacy and well-honed communications skillsDevised and facilitated office initiatives that helped meet or exceed budget goals while improving employee moraleConstantly acknowledged for internal and external customer focus and received upwards of 90+% quality assurance rating
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Virtual Position
Resolve product or service problems by clarifying the customer's concern, determining the cause of the problem, and selecting and explaining the best solutionResearch and maintain information in various systems including My Water, IDA, CIS, and other CRM solutionsProvide services to over 13 states while adhering to and remaining in compliance with.
Greater Philadelphia Area
Furnished and obtain information in connection with customer inquiries and service orders for the PECO service territory in a multi-channel contact center Addressed electric and gas emergencies, service changes and other customer requests Handled escalated customer complaints and provide appropriate solutions and alternatives to keep within company and.
Virtual Position
Executed administrative duties required to support the mission and function of the Executive areas of responsibilityConducted contract strategy meetings to identify issues and requirements, facilitate pricing discussions, and obtain senior management input on timelines and deliverablesPerformed appropriate clinical, administrative and operational research.
Virtual Position
Offered logistical support and content for leadership meetings to effectively communicate performance and bring focus on areas for improvementAssisted with the support of the real estate workplace transformation initiative to ensure all assigned work stations were occupiedEnsured all corporate mandated training and performance requirements were completed.
Basking Ridge, NJ
Provided executive, administrative, and logistics support for various levels of senior managementActed as the primary contact between the executives and internal/external clientsCarried out the tasks of receiving calls, messages and routing correspondenceDeveloped processes for reconciling and monitoring departmental expense reporting in accordance with.
Wilmington, Delaware
Supervised workforce management and schedule creation for over 200 technicians in the Southeastern Pennsylvania/ Delaware areaExecuted detailed performance reporting scorecards and workflow analysis for district senior managementServed as the delegate for the Dispatch Resource Center Manager as needed
Other employees you can reach at amwater.com. View company contacts for 2937 employees →
Dale Walsh Senior Financial Analyst
Colleague at American WaterAtlanta, Georgia, United States, United States
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JH
Justin Harrison
Colleague at American WaterMilton, Florida, United States, United States
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WP
Wlatee Pryce
Colleague at American WaterPhiladelphia, Pennsylvania, United States, United States
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CM
Candi M.
Colleague at American WaterDavenport, Iowa, United States, United States
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EM
Evan Meiers
Colleague at American WaterPhiladelphia, Pennsylvania, United States, United States
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MO
Molly Osorio
Colleague at American WaterGreater Philadelphia, United States
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CL
Christopher Lechuga
Colleague at American WaterPennsauken, New Jersey, United States, United States
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CC
Charisse Cephas
Colleague at American WaterBurlington, New Jersey, United States, United States
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KC
Karen Cooper
Colleague at American WaterAlton, Illinois, United States, United States
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VB
Valentina Bad
Colleague at American WaterSt Louis, Missouri, United States, United States
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Quick answers generated from the profile data available on this page.
Lynn Overton works for American Water.
Lynn Overton is listed as Experienced Executive Support and Customer Service Professional at American Water.
Lynn Overton is based in Greater Philadelphia, United States, United States while working with American Water.
Lynn Overton has worked for American Water, Peco, An Exelon Company, Kima Consulting Llc, and Verizon.
Lynn Overton's colleagues at American Water include Dale Walsh Senior Financial Analyst, Justin Harrison, Wlatee Pryce, Candi M., and Evan Meiers.
You can use AeroLeads to view verified contact signals for Lynn Overton at American Water, including work email, phone, and LinkedIn data when available.
Lynn Overton holds Bachelor’S Degree, Marketing from Columbia Southern University.
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