Lynn Petersen Email & Phone Number

Boston, Ma, Us

Circle Pines, Minnesota, Us

Following the company's resumption of projects, I have rejoined the team.►Consolidated and decommissioned three warehouses. ►Redesigned and re-platformed premium brand websites using BigCommerce.► Implemented EDI using TrueCommerce to S2K: -810 Invoice -846 Inventory -850 Purchase Order -855 Purchase Order Acknowledgement -856 Advanced Ship Notice► Facilitated the process to sell internationally to Canada (NRI).

Circle Pines, Minnesota, Us

►Data integration effort to facilitate listings on Marketplaces.►Redesign and re-platform of premium brand website.►Enhance customer returns process/capabilities.►Contributed to the establishment of PMO practices.

The COOP serves as the retail cooperative for the Harvard and MIT Universities.► Led day-to-day activities, identifying activities/issues/risks. This included leading Steering Committee/Core Team meetings and participating in decision making.► Served as the single point of contact for NetSuite across all disciplines.► Built and maintained trusted, collaborative working relationships with project team members (including leadership, stakeholders, and sponsors).► Established data migration strategy and helped execute the strategy.► Exercised my long history of rolling up my sleeves to get the job done. This included performing data transformation utilizing complex Excel formulas. ► Researched and recommended supplier standards.► Developed and delivered communications to the COOP organization on project status.► Developed the UAT and Transition/Adoption Strategy Plans.

New York, New York, Us

HBC is a large international retailer, where I managed an effort to technically detach discrete businesses. Managed the overall program included augmenting current PMO processes, enhancing executive reporting and oversight of program deliverables.Oversaw a group of senior project managers owning complex and strategic Order Management initiatives. Mentored team members to develop details workplans, schedules, resources plans, budget, and status reports.

Basking Ridge, Nj, Us

Led PMO and Application Development teams of 40+ on and offshore members along with a multi-million-dollar budget. I drove all strategic IT initiatives. I led all software engineering, the PMO and QA functions. I partnered with several third-party software providers and worked with publishers and universities on tight integration. I also served as a mentor in the internal mentor program.STRATEGIC LEADERSHIP► Advanced progress on the company’s digital strategy, I delivered an Enterprise Service Layer using SaaS-based software and cloud capabilities and enabled remote access.► Teamed with a textbook wholesaler with warehousing capability, where I integrated order management and shipping, freeing space in stores.► I led the creation of a project management discipline, PMO, processes, and SDLC disciplines to improve project management.► Boosted software release quality, defining new standards for requirements and QA.► For holistic visibility of all IT projects, I implemented an IT Project Portfolio.► Accelerated store openings 20x I shaped a systems development methodology with repeatable, measurable process.KEY PROJECTS► Oracle Retail deployment to improve inventory management through direct system linkage with suppliers.► Centralized order management through phase 1 roll-out of IBM Sterling Order Management System.► Software/hardware upgrade of store POS systems.► Mobile POS solution of iPods with new POS software.► Development of an in-house student credit authorization system.► Integrated internal /university systems via single sign-on in a custom service gateway.► Faculty web application.► Consumer website enhancement.CONTINUOUS IMPROVEMENT► To strengthen data integrity, I deployed an ESL, exposing disparate data and including centralized user identifying information.► I fortified security by initiating end-to-end encryption and tokenization of credit card information.► By installing a CRM system, I improved the customer experience.

Making strategic moves to enhance business and IT processes, I was chosen to steer and turn around key initiatives due to my ability to bring focus and mobilize teams to deliver.► To position the company for dramatic business transformation, I navigated a core team in pursuing Capability Maturity Mode Integration (CMMI) certification.► I advanced systems development, using change management techniques to pioneer a basic system development model that included analysis, design, and construction standards.► By creating a feedback forum for developers, I improved development processes and promoted shared learning.

Managing company-wide consumer web applications, I oversaw a 20-member team, resource utilization, quality assurance, and system development and deployment. A key project included the implementation of a presentation layer with supporting business rules, using existing legacy processes and data structures.► Driving transaction volume 500%+ and order processing 200%+ in three years, I streamlined the user experience and improved the application and data structure.► Through website development for online prescription orders, I enabled a rise in transaction volume to 150K daily.► To enhance the security of sensitive information, I deployed a new development methodology.

I managed e-commerce portfolio development, quality, processes, continuous improvement, and teams. ► Speeding the time to market to yield three releases per week, I launched an assessment of internal e-commerce processes, identified areas of opportunity, and guided teams to seize each opportunity.► By instituting strict quality development and deployment standards, I slashed critical errors to zero and fueled a zero-defect culture.