Lynn Seah Email & Phone Number

Singapore

Singapore

Drive strategic HR initiatives and operational excellence. Oversee all aspects of HR, from talent acquisition and development to employee relations, compliance and office admin. Build strong partnerships with business leaders to achieve organizational goals. Proven ability to lead HR teams and implement effective HR strategies.

Singapore

* Partnered Regional HR teams (UK, Ireland, India and South Africa) to roll out region wide initiatives such as Leader Diversity, Equity & Inclusion training and to align policies and processes across the region* Partnered leadership team in Singapore and Philippines to stabilize a retained workforce following outsourcing of English language servicing call center and some shared service functions (such as Marketing, Finance, Resort Operations, etc) to Clark office in Philippines as well as ensuring that the new outsourced team members are well supported to be successful * Maintained stable employee relations environment throughout COVID remote working period and coordinated a safe return to office in a new hybrid-working model* Embedded Strengths based culture relating to leadership, performance and engagement* Develop creative approaches to address recruitment challenges * Develop and drive EMEA APAC Well-being strategy through teams of champions and spearheading regional initiatives such as Mental Health story-sharing, establishing Mental Health First Aider network, etc…* Oversaw establishment of a reduction of footprint of our office space and reconfigured open plan office environment, coordinating with contractors responsible for build and ensuring facility fit for purpose

Singapore

* Completed the harmonization and implementation of authority limits and external role titling across 6 countries (Singapore, Malaysia, Indonesia, Thailand, Philippines & Vietnam)* Partner with Mercer to review sales and bonus incentive schemes to reward and motivate employees (for moving business model from BC to BB and non-sales employees)* Successfully conducted and completed UAT of HRMS – E-claims, E-payroll and E-appraisal module

Singapore

* Drive operational excellence and alignment across talent processes & systems to align with business priorities * Provide innovative, scalable solutions to drive hiring to meet business objectives* Compile & analyze data and metrics to support business decisions* Review all HR operating practices and implement improvements where necessary* Create the optimal employee experience through high impact employee engagement activities ranging from wellness to community activities* Management and development of talent through proactively identify current and future organizational needs regarding the attraction, development, and retention of talent * Instil a strong HR operational excellence and business partnership into the delivery of HR solutions to support business leaders* Review medical and employee benefits regularly to produce the best benefits package for the employees and our growing organization but also ensure the best interest and budget of the company

Central Singapore

* Develop and shape People's strategy and HR Operational practices to build and sustain business performance while ensuring alignment with the stage of the business and the company's overall business goals and strategy* Drive the setting up of the various HR infrastructures include o Policies and Procedures o Talent Acquisition Strategy o Compensation & Benefits Strategy o Performance Management o Employee Relations and o HRIS in Singapore

Singapore

* HR Lead for Singapore, Malaysia & Exports Markets (SME) and AP office based in Singapore* Provide consultative advice and deliver HR services excellence in full-spectrum HR functions especially in core HR processes such as development and implementation of organization's human resource strategy and programs including alignment of business and people strategies with corporate objectives and priorities as well as executing HR programs which include the recruitment, performance management, compensation administration, development and communication of policies, budgeting, succession planning and continuous process improvement

* HR Business partner for Fuji Xerox Global Services * Responsible for managing the development & implementation of HR programs and processes to ensure that they are aligned with the regional business strategies, support the deployment of the HQ Organisation Development, resource planning and recruitment strategies

Singapore

* Key role in building effective HR services delivery to support the operations and growth of China and India Business Units * Responsible for the development and maintenance of effective workflow for the whole expatriate management cycle from outbound deployment to repatriation

Vice President (HR Management) - Nov 10 to Oct 11* Manage and oversee the effective operation of HR Management team * Trusted advisor to the management team in leading and driving HR programs in the domain of talent acquisition, compensation, and benefit (C&B) management, management associate program, development and communication of policies and human resources reporting * Manage and build effective relationships with trade union representativesVice President (Customer Service & Relations) - Nov 07 to Oct 10* Lead a customer service team of 16 employees (comprising of employees from Customer Service, Policy Servicing, Liaison, and mailroom) by providing guidance and leadership to the team with the objective of delivering professional, timely and quality services to existing and potential customers* Conceptualize, design and implement business excellence and improvement initiatives so as to achieve optimal productivity, operational effectiveness and customer satisfaction* Effective handling of feedback/complaints; ensure the settlement of complaints are made correctly by considering the complexity, requirements, and nature of a complaint

* Manage full spectrum of HR functions which involved managing operational human resources related issues which include training administration, human resources reporting and coordinating in the recruitment process, remuneration, performance management processes, and 360-degree feedback for selected elite talent

Responsible for office/staff administration, training, statistics, budgeting and finance, Staff Ideas Suggestion Scheme Administration, event management, and projects

Responsible for maintenance & management of conservancy, building maintenance, horticultural works, arrears management, etc

Responsible for the cleanliness, environmental and vector control of Sentosa and Southern Islands

Bachelor Of Science (Management), Management

Fellow, Life Management Institute (Flmi) With Honors, Life Insurance

Graduate Diploma In Hr Management, Human Resource Management

Diploma In Environment Engineering, Enviroment Engineering