Lynn V. Harrison, Cplp Email and Phone Number
Lynn V. Harrison, Cplp work email
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Lynn V. Harrison, Cplp personal email
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Lynn V. Harrison, Cplp phone numbers
I have a passion for unleashing human potential. As a learning professional, my mission is to break through resistance and limitations to enable associates to achieve personal goals and drive operational excellence. I deliver those outcomes by building performance solutions that align the needs of the learner with company objectives.Through a focus on learning as a process that is transferable and sustainable in the performance environment, I create training that is engaging, relevant, and effective. The great joy of my work is contributing to high-impact learning cultures that empower individuals and organizations to achieve extraordinary success. Selected Strengths and Specialties: ATD (formerly ASTD) Certified Professional in Learning and Performance CPLP™ Creative instructional designer skilled at assessing need and developing measurable performance solutions. Outstanding organizational and analytical skills. Strong aptitude for managing resources to meet project goals. Exceptional communication and interpersonal skills. Extensive experience establishing collaborative relationships.Engaging workshop facilitator experienced at achieving learning objectives with diverse audiences.
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Chief Learning OfficerArizona Department Of Health Services Dec 2014 - PresentPhoenix, Arizona AreaDesign, develop and deliver targeted performance solutions and transformational leadership development training that drive organizational effectiveness and engagement. -
Instructional DesignerPetsmart Jun 2014 - Oct 2014Design and develop training experiences that support associates in creating more moments for people to be inspired by pets. -
Instructional DesignerUnitedhealthcare Mar 2013 - Aug 2014Phoenix, Arizona AreaPartnered with business analysts and subject matter experts to design, develop, and implement interactive learning solutions. Designed training for instructor-led (face-to-face and virtual) and eLearning modalities. Materials developed included: facilitator guides, participant guides, multimedia assets, performance support tools, and sustainability programs.
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Instructional DesignerApollo Group Oct 2010 - Mar 2013Collaborated with learning consultants and business partners to design, develop, and implement performance improvement programs. Instructional modalities included instructor-led training (face-to-face and virtual) and eLearning. Developed storyboards and content for: facilitator guides, participant guide, performance support tools, and sustainability strategies. -
Training Program ManagerApollo Group Feb 2009 - Oct 2010Phoenix, AzDirected the Leadership Development Program, serving 40 directors, managers, and high-potential employees. Managed the on-boarding program and served as the officer for ethics and compliance training requirements adherence. Partnered with leadership to assess operational competencies, conduct root-cause analyses, and define performance improvement strategies. -
Corporate TrainerApollo Group Mar 2008 - Feb 2009Phoenix, Arizona AreaDesigned, developed, and facilitated corporate courses for groups of 20-100 associates. Worked with online learning vendor to develop and implement strategies to increase employee usage of eLearning library. -
Training ManagerApollo Group Jan 2007 - Mar 2008Phoenix, Arizona AreaLed a training team responsible for developing, delivering, and evaluating new hire and progression training for the student services call center. Designed a service model that aligned with performance metrics and measurably improved average call handle time, customer satisfaction and agent engagement. Collaborated with the business to develop and manage standard operating procedures for the highly-regulated environment. Generated and maintained content for the knowledge management system. -
Call Center TrainerApollo Group Oct 2004 - Jan 2007Phoenix, Arizona AreaDevelop, deliver, and evaluate (through quality assurance reviews) new hire and progression training programs for the University Services Support Center of the University of Phoenix. -
Customer Resource SpecialistApollo Group Sep 2002 - Oct 2004Phoenix, Arizona AreaEnhance the University of Phoenix student experience through the delivery of exceptional academic support services. Services provided to students, internal partners and external vendors included researching policy inquiries, maintaining the accuracy of student records, and resolving policy disputes.
Lynn V. Harrison, Cplp Skills
Lynn V. Harrison, Cplp Education Details
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Curriculum & Instruction
Frequently Asked Questions about Lynn V. Harrison, Cplp
What company does Lynn V. Harrison, Cplp work for?
Lynn V. Harrison, Cplp works for Arizona Department Of Health Services
What is Lynn V. Harrison, Cplp's role at the current company?
Lynn V. Harrison, Cplp's current role is Chief Learning Officer.
What is Lynn V. Harrison, Cplp's email address?
Lynn V. Harrison, Cplp's email address is lh****@****yaz.gov
What is Lynn V. Harrison, Cplp's direct phone number?
Lynn V. Harrison, Cplp's direct phone number is +160231*****
What schools did Lynn V. Harrison, Cplp attend?
Lynn V. Harrison, Cplp attended University Of Phoenix, University Of California, Berkeley.
What are some of Lynn V. Harrison, Cplp's interests?
Lynn V. Harrison, Cplp has interest in Social Services, Time With Friends And Family, Volunteering, Economic Empowerment, Civil Rights And Social Action, Education, Reading, Hiking, Biking, Personal And Professional Development.
What skills is Lynn V. Harrison, Cplp known for?
Lynn V. Harrison, Cplp has skills like Leadership Development, Instructional Design, Training, Staff Development, Adult Education, E Learning, Leadership, Workshop Facilitation, Blended Learning, Coaching, Needs Analysis, Team Building.
Who are Lynn V. Harrison, Cplp's colleagues?
Lynn V. Harrison, Cplp's colleagues are Ashleigh Henneberger, Riley Brock, Monica Garcia, Judith Sebastian, Chris Newton, Angie Mcnamara, Nicole Grunberg.
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