I am a Senior Manager at PwC New Zealand Risk Service . I specialise in providing Business Continuity and cybersecurity risk management related consultant services to clients in a variety of industries. Areas of focus include: • BS11• Practical Business Continuity Management (BCM) solution that apply to different size of companies. • Business risk assessment using the bowtie framework• Third-Party risk management

This year one of my key areas of focus is Privacy Operation. - Establish shared Risk Ownership framework within the business. Identify privacy hub owners, uplift their privacy knowledge and working on same Privacy risk objectives with different role functions (RACSI) - I am leading a team to effectively monitor, measure and enhance compliance of Vodafone privacy operations - We provide timely and pragmatic responses to Privacy related information requests.- I have set up new Privacy Breach Capability to ensure compliance with the new Privacy Act- I established the privacy awareness enhancement program of work within Vodafone NZ

Responsible for over $4M investment. I work with the wider business to ensure the best return on the Privacy investment. My scope of responsibility includes capital planning, building business cases, recruiting project team and in some cases, stopping projects to adapt to the changing environment.This has included:- Developing and delivering a privacy program, program scope and charter, privacy strategy, support and ongoing involvement of key functions and privacy frameworks.- Implementing and embedding the privacy function within the organization (Privacy-by-design)- Developing and implementing guidance on planning for, and responding to, privacy breach incidents - Implementing practical processes for privacy assessments, privacy impact assessments and vendor assessments

I was responsible for company wide business resilience framework, and a member of the on-call Major incident response manager. In this capacity, I supported BU head ofs to evaluate risks (BIA) and reducing critical function dependency risks where possible; monthly steerco meeting and annual Exec level crisis drill rehersal.

Lead a team of 20, responsible for all the ITIL service processes for the organization (internal and customer facing) BCM implementation and management On duty major/crisis incident managerProduct Owner - Enterprise Reliability Squad at Vodafone

This role requires me to quickly gain a good understanding of a variety of business problems and how these create opportunities to move toward best practice and optimized processes. In my role I work with all business units and address all facets of change: process, systems, culture, roles and responsibilities, structure, and knowledge. With limited resources available, I concentrate on the things that can have the biggest impact on teams and the business. I constantly monitor how my initiatives are being taken on board by teams and adjust the approach accordingly. This year I received two “The WOW! Awards” nominations which was mentioned by Leadership team that “it was a first”.Key Responsibilities:• Discovering the underlying business need to be addressed through multiple stakeholder engagement methods • Documenting the requirements in a format that can be shared with stakeholders of all levels• Mapping the gaps and determining how to improve existing business processes• Action on recommendations provided to business/process owners• Developing team/business units Strategy and align with company goalsSome Key Achievements:• Designed and established TCL Major Incident Management Process ( TCL Individual Award “The WOW! Awards” Winner ) • Led VoIP Remediation Project ( TCL Individual Award “The WOW! Awards” Winner ) • Developed the strategic framework for a major outsourcing contract (I received 107% KPI rating due to the work done on this project)

This role covered a wide range of responsibilities including client engagement and consultation, analysis of situations, design and implementation of IT strategy, and marketing.Some Key Achievements • Identified and established the global business partnership between CBA and IBM

Network Pro has extremely talented people working for them and this was an excellent opportunity to gain incredibly valuable technical knowledge. It was a great and supportive team.