I have over 25 years experience in Inside Sales, Customer Service and Product Technical Support. I have worked in business to business, catalog, phone and retail sales. In addition, I have managed a small business. In November of 2011, I achieved, and have maintained, status as Certified Technical Specialist, CTS, from Info Comm, now AVIXA.Although I work well on my own, I enjoy being part of a team. I have leadership, mentoring and support experience in professional as well as volunteer capacities. Learning is an ongoing and integral part of my life. I learn new products, processes and concepts quickly, and more importantly, I can teach others. Accuracy and details are my forte, with an eye for improvements; efficiency, streamlining and getting information into the hands of dealers and customers. Looking for a long term position where continuous growth is encouraged and fostered, I have a solution driven, customer oriented approach that is an asset to any company. Specialties: Excellent communication skills, verbal as well as written. Sales, customer service, warranty assessment and resolution, high mechanical aptitude, teaching skills. Working knowledge of commercial and consumer AV products, design and installation, hydraulics, pneumatics, hand and power tools, light to industrial machinery and alternative power. Heavy phones, computer skills, purchasing, inventory maintenance, non-computer graphic arts, marketing, advertising and proof reading.
Listed skills include Customer Service, Sales, Consumer Electronics, Training, and 15 others.