Digital Product & Experience Design Product Manager building #beautiful SaaS and Digital experiences for humans and small businesses worldwide.Xero is a beautiful, easy-to-use global online platform for small businesses and their advisors, with over 3.7 million subscribers in more than 180 countries.

Framework & Transformation Coach consulting on top-level organisations, moving programmes and portfolios towards their agility journey.

goals:- to rebuild operational and delivery capability systems and provide standardisation, advice, training and management on practices, processes, frameworks, tools and guidelines.achievements:- researched, designed and implemented a number of area-specific delivery and capability guidelines;- implemented custom-made 'constructive-outcomes' delivery concept within a SAFe Agile framework;- redesigned deployment, delivery and documentation artefacts and conventions;- coached teams during implementation stages; promoting comprehensive behavioural change;- successfully delivered standardisation models and training guides for different teams, account profiles and projects;- completely phased out outdated, non-constructive and inefficient practices;- substantially changed relationship dynamics, improving collaboration and delivery benchmarks;- retrained PMs and lead BAs in newly standardised programme conventions and ceremonies.

Change and Practice Designer - board member advising on delivery methodology designed for product development and operational systems.goals:to advise, educate, resource and repurpose PRAGMA* Methodology from product-to-production agility management so as to serve industry standards.*PRAGMA methodology (Production Agility Management)achievements:- concluded internal PRAGMA manifesto and repurposed manual of fundamental practices;- successfully trained and implemented methodology in pilot projects in two startup companies.

Technology & Research Project Manager - T&R project management and report, allocated to LookDevelopment R&D.

Product Manager - Product Design for Scaled Systems Development Portfoliogoals:- re-implementation of SAFe/Lean practice- management of 2 product owners- coaching and accountability over 2 product design and 1 SysDev backlogsachievements: - delivered a complete change management audit, standardising business and portfolio standards;- successfully sanitised all 3 main backlogs in the portfolio, bringing all stories up to the new standards, whilst coaching its P.O. and documenting the entire process;- coached product owners, resulting in significant increments in processing capacity of all three backlogs managed;- fully documented change implementations, passed it on to lead executives and delivered a tailor-made portfolio practice and standards manual for the entire business.

Project Manager - technical project management for the ministry's ECo&MS and Design portfoliosachievements: - delivered improvements, reports and closeout documentation for MBIE's main public website, fixing heuristics of persistent logical search issues, correcting its previous issues, optimising its search engine;- implemented internal timesheet and project workflow platform, its SSO integration and user-testing/exiting reports, resulting in exponential performance of internal controls;- completed procurement, governance advisory and delivery of a DMS (Digital Management/Assets System) for multiple stakeholders within the ministry;- successfully formed expert-advisory governance panel for MBIE-wide intranet, delivering full review and close-out documentation of former projects (required for migration and improvement).

Business analysis programme partner and advisory board member.achievements: - improved the company's web and data infrastructure of mission-critical services; - designed the company's online communications plan, web channels and social media strategies; - founding partner of the Zero Waste Aotearoa; - produced ZWA's institutional design instruction, digital assets, visual identity and branding;I also designed and sponsored "Ugly Food Fair"; a pilot programme that subsidise food rescue and redistribution banks, community networks and local businesses.

As Yellowberry’s CDO & founderI led a serviceable and progressive design and innovation agency, actively promoted think-tanks for diversity of talent in the industry and also educated on agile design and design thinking best practices.achievements: I lead the design, production and delivery of full-stack work for private/government/international clients, encompassing:- Scaled CMS/CRM/ERP, web-apps, data-centres and websites (architecture, design, development, training);- UI, UX, IxD, user research and testing, information architecture, usability and design standards;- Agile development, systems design, for web, IoT, progressive web services, corporate/business software solutions and mobile applications;- Change management, Agile/Scrum, SAFe and industry-standard framework implementation, consulting, training and services;- Industrial design — objects, parts, thinking, environments, applications, interfaces, location and sets;- In-house PMO, CX, programme and change management for mid-to-large sized organisations;- Visual identity, branding, behavioural-drive comms (online) and media asset design for film and audiovisual- Business analysis BI/b2b/b2c, risk assessment, data analysis, DocWriting and in-house copywriting.

Executive of Marketing and BI - directly reporting to vice-president and president of the groupachievements: - improved BI strategies and marketing operational practices for its respective teams, resulting in a 85% internal KPI increment;- co-trained peers and teams, supporting the implementation of company-wide operational methodology (metanoia) as an executive leader;- successfully lead changeover redesigns of software/hardware specifications during company's partnership with leading European group.

Senior Project Manager - directly reporting to creative director and business executive.achievements: - reviewed the agency's entire portfolio of clients and accounts, generating numerous new project opportunities by engaging clients and getting improvement projects through the pipeline;- designed and implemented a new production management system that optimised delivery throughout internal teams and also promoted the expansion of the agency, accommodating remote contributors and contractors;- developed a new client engagement workflow and new production conventions for the agency, generating business in new fronts and markets, as well as engaging the company brand in more business sectors.

Corporate Training Manager - same direct report, progressing as training managerAchievements: - Added to the responsibilities of my previous role, I also produced a series of instructional industry training packages - on internal and external client programmes, educational frameworks, campaign manuals and industry best practices - on behalf of the company for both domestic and international communications, marketing and corporate education events.- I effectively lead a number of marketing, corporate training and communication campaigns pieces of work - mid to large complexity, in multiple languages - that broadly promoted the company's client portfolio. Some of its major stakeholders included all Brazilian and South American tourism boards, various regulatory/government agencies and cultural enterprise training centres in Italy, Spain and Portugal.

Marketing and Communications Lead - direct report to marketing manager and business executiveachievements:- - Leading marketing and business deliverables, I successfully developed numerous communication products and branding strategies for the company global client roster. I designed, pitched, tracked and launched programme campaigns and market reports resulted in substantial client engagement and business continuity.- I designed multiple market analysis models, and regularly advised the CMO on operational and strategical models, producing new ways to approach different types of clients, sectors and demographics. I held regular internal staff training programmes and external workshops for clients and stakeholders. I conducted in-depth market and business analysis for various clients and projects, developing its main communication and marketing artefacts.- I represented the company in major events, conventions, media campaigns and product launches, acquiring new business and significantly increasing the company's brand footprint.