Lysa Elis Email & Phone Number

Strategic Consulting, including business plan & sales strategy development.

Motivated staff to meet and exceed customer expectations. Managed call monitoring activities and initiated ongoing training efforts to increase representative's product and sales knowledge. Interacted with internal and external customers to ensure the timely, efficient, and effective resolution of issues. Effectively used ACD Telephone system to ensure.

Collaborated with outside sales by cold calling and following up on lost opportunities, to increase annual revenue. Managed national accounts that included Quaker Oats, Kraft Foods, Cliffstar Corporation and General Mills.

Supported sales representatives across US and Canada on entire inkjet product line. Maintained all RFQ, order and demo data, and generated sales reports. In addition, maintained and managed service center activity databases.

• Interacted with external and internal customers for timely, effective and efficient resolution of issues.
• Consistently achieved highest call volumes and “Up and Cross Sell” dollars.