Mohammed Abu Sayed Email & Phone Number

Dhaka, Bangladesh

• Manage the day-to-day relationship with the agency provider as it relates to staffing, service levels, technology, and issue resolution.• Major responsibility is to guide full sales team how to a positive corporate & B2C sale.• Develops market data and make business plan, sales call plan also soft call plan.• Promoting and marketing the business, sometimes to new or niche markets.• Managing budgets and maintaining statistical and financial records.• Analyze market every day and collect information, client demand and suggestion• Dealing with customer enquirers and aiming to meet their expectations• Dealing with disciplinary matters and customer complaints.

Dhaka, Bangladesh

• Serve as the main contact for clients and company management.• Guide the Technology Team in developing www.haltrip.com with airline information and error-free booking engine.• Market and sell travel products and packages.• Source products and destinations to meet consumer demands.• Analyze the market and collect client feedback.• Manage bookings and schedules with travel partners.• Handle customer inquiries and ensure satisfaction.• Oversee business operations for efficiency.• Motivate the sales team to meet targets and ensure profitability.• Plan sales strategies with team leaders.• Manage staff recruitment, payroll, and training.• Organize incentives and address disciplinary matters and complaints.

Dhaka, Bangladesh

• Manage company staff for online/offline sales.• Deal with corporate clients, resolve issues.• Lead teams abroad, promote a friendly atmosphere.• Maintain relations with airlines and GSAs.• Partner with new travel agents for agreements.• Ensure airline and IATA documentation.• Discuss business development and contracts.• Provide industry updates to management.

Dhaka, Bangladesh

• Book flights, accommodation, and car rentals per client preferences.• Understand client travel needs and gather information.• Present destination, flight, accommodation options, and safety considerations.• Record client details in databases.• Provide itineraries as needed.• Address client inquiries and complaints promptly.• Report to the travel manager.• Maintain client confidentiality.• Foster friendly and professional client relationships.

Dhaka, Bangladesh

• Book flights, accommodation, and car rentals per client preferences.• Understand client travel needs and gather information.• Present destination, flight, accommodation options, and safety considerations.• Record client details in databases.• Address client inquiries and complaints promptly.• Report to the travel manager.• Maintain client confidentiality.