Mohammed Abu Sayed Email & Phone Number

Dhaka, Bangladesh

Banani,Dhaka

• Manage the day-to-day relationship with the agency provider as it relates to staffing, service levels, technology, and issue resolution.• Work closely with other managers in Travel Services to design, implement, and maintain agency enhancements that ensure complete integration with those services (i.e. online booking tool, hotel, and car rental programs).• Major responsibility is to guide full sales team how to a positive corporate sale.• Managing Company staff &… Show more • Manage the day-to-day relationship with the agency provider as it relates to staffing, service levels, technology, and issue resolution.• Work closely with other managers in Travel Services to design, implement, and maintain agency enhancements that ensure complete integration with those services (i.e. online booking tool, hotel, and car rental programs).• Major responsibility is to guide full sales team how to a positive corporate sale.• Managing Company staff & operate as required to generate company sale online/offline both.• Develops market data and make business plan, sales call plan also soft call plan.• Promoting and marketing the business, sometimes to new or niche markets.• Managing budgets and maintaining statistical and financial records.• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.• Analyze market every day and collect information , client demand and suggestion• liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;• Dealing with customer enquirers and aiming to meet their expectations;Overseeing the smooth, efficient running of the business.• Constantly motivating the sales team to hit their targets and ensure company profitability;• Meeting regularly with team leaders to give them sales figures and plan how they approach their work.• Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training;• Communicating with sales consultants and providing encouragement, help and advice;• Dealing with disciplinary matters and customer complaints. Show less

Dhaka

• Working as One Point Contact & earned Management faith to liaison any reputed company, clients or to handover to other colleague on my responsibility as required.• Major responsibility is to guide Hal Travel Services Ltd. Technology Team to develop Online Booking Engine (www.haltrip.com ) with Airline Information, Rules & guideline, checking error with online booking engine portal & sit to discuss & verify further tests for error free results.• Managing Company staff & operate as… Show more • Working as One Point Contact & earned Management faith to liaison any reputed company, clients or to handover to other colleague on my responsibility as required.• Major responsibility is to guide Hal Travel Services Ltd. Technology Team to develop Online Booking Engine (www.haltrip.com ) with Airline Information, Rules & guideline, checking error with online booking engine portal & sit to discuss & verify further tests for error free results.• Managing Company staff & operate as required to generate company sale online/offline both.• Develops market data and make business plan, sales call plan also soft call plan.• Promoting and marketing the business, sometimes to new or niche markets.• Selling travel products and tour packages;• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;• Analyze market every day and collect information, client demand and suggestion • liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;• Dealing with customer enquiries and aiming to meet their expectations;• Overseeing the smooth, efficient running of the business.• Constantly motivating the sales team to hit their targets and ensure company profitability;• Meeting regularly with team leaders to give them sales figures and plan how they approach their work;• Meeting company directors who advise on strategy and finding out about any local issues and future trends;• Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training;• Organizing incentives, bonus schemes and competitions;• Communicating with sales consultants and providing encouragement, help and advice;• Dealing with disciplinary matters and customer complaints. Show less

Dhaka, Bangladesh

• Managing Company staff & operate as required to generate company sale online/offline both.• Deal with Corporate & visiting them for interactions, develop corporate Relationship or to initiate to resolving any difficulties while on Tour before/after.• Operate Inbound & Outbound Team including Accounts by liaison weekly meeting for funding & other official issues as required.• On behalf of management while on abroad operate Team with leadership with ensuring friendly atmosphere with… Show more • Managing Company staff & operate as required to generate company sale online/offline both.• Deal with Corporate & visiting them for interactions, develop corporate Relationship or to initiate to resolving any difficulties while on Tour before/after.• Operate Inbound & Outbound Team including Accounts by liaison weekly meeting for funding & other official issues as required.• On behalf of management while on abroad operate Team with leadership with ensuring friendly atmosphere with colleagues & staff of the company.• Visiting Airlines & GSAs’ to retain good relations & interact time to time.• Meet with new Company/Travel Agents & arrange corporate agreements.• Ensuring Airlines & IATA Agents documentation time to time as required.• Discuss with Team & Management in regards of business development or any contracting issue.• Gathered industry information & update management time to time.• Work with Team to lead & compete & plan business strategy in regards of products or service development. Show less

Dhaka, Bangladesh

• Working as One Point Contact & earned Management faith to liaison any reputed company, clients or to handover to other colleague on my responsibility as required.• Trained new staff with GDS booking & assist with reservation rules, ticketing & fare calculation• Discuss with Team & Management in regards of business development or any contracting issue.• Work with Team to lead & compete & plan business strategy in regards of products or service development.• Visits outside many… Show more • Working as One Point Contact & earned Management faith to liaison any reputed company, clients or to handover to other colleague on my responsibility as required.• Trained new staff with GDS booking & assist with reservation rules, ticketing & fare calculation• Discuss with Team & Management in regards of business development or any contracting issue.• Work with Team to lead & compete & plan business strategy in regards of products or service development.• Visits outside many corporate offices to increase company sales• Ensuring BSP, Airline, IATA documentation time to time as required.• Gathered industry information & update management time to time.• Visa processing for walk-in & corporate customers• Participate airlines briefing for many reasons• Make outbound calls to customers as part of follow up after sales service• Meet with new Company/Travel Agents & arrange corporate agreements.• Discuss individual sales strategy to enhance company sales Show less

Dhaka, Bangladesh

• Deal with Corporate & visiting them for interactions, develop corporate Relationship or to initiate to resolving any difficulties while on Tour before/after.• Operate Inbound & Outbound Team including Accounts by liaison weekly meeting for funding & other official issues as required.• On behalf of management while on abroad operate Team with leadership with ensuring friendly atmosphere with colleagues & staff of the company.• Visiting Airlines & GSAs’ to retain good relations &… Show more • Deal with Corporate & visiting them for interactions, develop corporate Relationship or to initiate to resolving any difficulties while on Tour before/after.• Operate Inbound & Outbound Team including Accounts by liaison weekly meeting for funding & other official issues as required.• On behalf of management while on abroad operate Team with leadership with ensuring friendly atmosphere with colleagues & staff of the company.• Visiting Airlines & GSAs’ to retain good relations & interact time to time.• Gathered industry information & update management time to time.• Work with Team to lead & compete & plan business strategy in regards of products or service development.• Visits corporate offices to increases company sales & met individual targets as well• Visa processing for walk-in & corporate customers• Reply to email queries internal & external as required• Make outbound calls to customers as part of follow up after sales service• Generate tickets in order to resolve customer issues not resolved over phone• Meet with new Company/Travel Agents & arrange corporate agreements. Show less

Dhaka, Bangladesh

• Dealing Travel arrangements of company directors, walk-in & corporate customer reservation, ticketing• Visits corporate offices to increases company sales & met individual targets as well• Visa processing for walk-in & corporate customers• Participate airlines briefing for many reasons• Reply to email queries internal & external as required• Make outbound calls to customers as part of follow up after sales service• Generate tickets in order to resolve customer issues… Show more • Dealing Travel arrangements of company directors, walk-in & corporate customer reservation, ticketing• Visits corporate offices to increases company sales & met individual targets as well• Visa processing for walk-in & corporate customers• Participate airlines briefing for many reasons• Reply to email queries internal & external as required• Make outbound calls to customers as part of follow up after sales service• Generate tickets in order to resolve customer issues not resolved over phone• Reply to email queries internal & external as required• Visiting Airlines & GSAs’ to retain good relations & interact time to time. Show less