Mahmoud Aboelwafa Email & Phone Number

Egypt

Cairo, Egypt

Michigan, United States

Cairo, Egypt

Cairo, Egypt

Responsible for diagnosing & resolving hardware, software & end users problems.Developing the infrastructure and systems to meet the company’s needs.Working within a TCP/IP network environment, including DHCP, DNS and ethernet.Involved in the rollout of software updates and patches.Configuring and managing backup & restore procedures.Checking databases backup schedules.Identifying & reporting on the budgetary implications of IT projects and upgrades.Responsible for allocating work to junior staff and induction training for new staff.Deploying new hardware, server backups & evaluating new software & security risks.Administering & designing LANs, WANs internet/intranet, and voice networks.Communicating and negotiating with users, specialists, other staff and suppliers.Responsible for communication protocols, configuration, integration & security.Investigating, diagnosing and resolve all network problems.Maintenance of email and network security systems.Administering Network Workstations.Firewall administration.Providing telephone and desktop support.Forecasting any needed technical improvements.Maintain site licenses for department/organization.Backup and disaster recovery plans.Worked with (printers, scanners, cables, website administration, external email accounts, databases, audit, queuing systems, IP surveillance, fingerprint, Microsoft SharePoint, SAP BOBJ administration, SAP solution manager).