Project: Make call center data available from non-IT supported access database to Snowflakes. Provide ability to analyze productivity employee productivity, and web utilization data. Project: Onboard new businesses to in house policy admin system from a 3rd party vendor• Mentor and coach teams regarding agile mindset, and practices• Facilitate scrum ceremonies and ensure team has focus on sprint goals• Establish definition of ready, definition of done• Establish alignments, Coordinate dependencies with team of agile teams• Escalate Impediments, remove blocks• Responsible for leadership and team reports• Coordinate with releases

Project- Decommission Existing Investment Data warehouse (EIDW) and build a new data warehouse.• Drove predictability of my team from 30% to 85% • Kept number of open bugs less five percent• Ensured 80 % of all stories received peer reviews- This ensured code quality and QA quality standards• Coached team members regarding scrum framework, scrum values and agile principles • Facilitated sprint ceremonies- daily scrum, retrospective, sprint planning, sprint review • Partnered with Product Owner for prioritized backlogs, and ensured teams are ready for planning, and Demo.• Established two sprints worth of healthy backlog items ready to go at anytime• Communicated and presented weekly updates to stakeholders and program managers• Partnered with Product Owner(s) to ensure continuous refinement ( estimate, size, point, and prioritize ETL /BI stories and helped transformed from source till reporting)• Assisted teams to formulate DoD, DoR, Team Norms, Team agreements, sprint goals and created information radiators for Information transparency and helped teams with capacity planning

Project- Develop capabilities transform scoring and reporting ACT exam for Online Platform• Contained bugs less than 5% per iterations and Increased 250% velocity • Acted as a servant leader, influenced, led multiple collocated , dispersed Scrum teams • Coached team members regarding scrum framework, SAFe Frame work, scrum values and agile principles• Facilitated Sprint ceremonies , ART ceremonies, Value stream mapping, Product PI Goals, and Minimum viable product ( MVP)• Ran experiments, used empirical data to help the team assess assumptions, and optimized scrum team velocity.• Helped my team to develop Continuous integration, Continuous Deployment, Peer programing and Automated testing• Proactively identify team, organizational, system impediments, which are detrimental to team agility, and worked with teams, and leadership to remove those impediments.• Exposed Constraints, Interruptions, and Unplanned work visible• Worked to contain bugs- Including Iterations bugs, production bugs, and reduced number of PROD incidents through automated environment creation.• Coached Product Owners how to align business objectives to strategic product vision and how to break vision to epics, stories and how to prioritize backlog• Partnered with Product Owner(s) to ensure continuous refinement of ODS, ETL/BI backlog ( estimate, size, point, and prioritize stories)• Assisted teams to formulate DoD, DoR, Team Norms, Team agreements, Sprint goals and created information radiators.• Brought in various agile practices to the team such as continuous integration (CI), continuous deployment (CD) , peer review, pair programming, refactoring, and DevOps• Used Burndown, velocity trend, defects, and rollover stories to initiate conversations- so that team members can self-organize, inspect, adapt, and determine the next steps• Kept track on Dependencies (GIVES/GETS) and updated program board• Participated in Agile Community of Practices

Project: The goal of the project was to create consistent, documented configuration standards for technical reference for all network activities and deploy consistent network configurations across all devices. The objective of the project was to establish a standard repository, a service catalog, and a device catalog and pave the way for Network engineers to build automation for all devices supported by network.• Established a Kanban board • Partnered with Product Owner(s) to ensure continuous refinement/ grooming of backlog ( estimate, size, point, and prioritize stories)• Assisted teams to formulate DoD, DoR, Team Norms, Team agreements.• Used empirical data to help the team(s) assess and, optimize scrum team velocity to organizational KPIs• Used CFD, Cycle time, and defects to initiate conversations- so that team members can self-organize, inspect, adapt, and determine the next steps• Facilitated replenishment meeting , on demand planning sessions, and reviews

• Implemented lessons learned and resulted in a 67% reduction in errors month-over-month and elimination of recurring errors.• Increased 50% team velocity, helped my team to develop Continuous integration, Continuous Deployment, Peer programing, and Automated testing• Facilitated preparation and readiness for ART ceremonies: SAFe PI Planning and supports the team and ART estimate, helps coordinate with the other teams on the Agile Release Train• Assisted with documenting Product Vision, Epics, Feature priorities, PI Goals, and minimum viable product ( MVP)• Partnered with Product Owner(s) to ensure continuous refinement/ grooming of backlog ( estimate, size, point, and prioritize stories)• Coached my team to use INVEST model when writing User stories• Proactively address systemic impediments to team agility• Maintained Information radiator, dependency mapping, and risk ROAM• Facilitated sprint retrospectives, sprint planning, and participated in sprint review, and backlog grooming• Used burndown, velocity trend, defects, and rollover stories to initiate conversations- so that team members can self-organize, inspect, adapt, and determine the next steps• Implemented Five Why ’s ( root cause analysis), Agile Games, One Word, Sail Boat and various other techniques with teams • Wrote SQL queries to validate results.

• Elicited, refined and updated business requirements• Captured As Is and To Be processes using Blueworks Live• Developed common terminologies• Developed global capabilities heat map and future state process tower• Identified Personally Identifiable Information (PII): primary attributes, secondary attributes, direct attributes, extended attributes to ensure data privacy• Participated in various gallery walk sessions presenting requirement validations and collected various SME inputs.

Project: Life Health Claim System (LHCS) Project involved converting paper claims to electronic format and automating manual processes.Key Duties:• Documented business and technical requirements, functional and nonfunctional requirements• Created gap analysis; analyzed business rules; outlined system interfaces, and business processes• Developed UI mock ups using Balsamic for Online help• Developed organizational process flow for training• Developed Use Cases, activity diagrams, and sequence diagrams for Life Health Claim System• Conducted UAT, and regression testing• Developed online help, FAQ, and job aids for LHCS system• Maintained RACI and requirements specification document• Facilitated meetings with business users, stakeholders, and project SME’s• Partnered with change adoption, implementation, and communication team for training deployment.