1.⁠ ⁠Strategic Planning:•⁠ ⁠Develop and implement short-term and long-term goals, objectives, and strategies•⁠ ⁠Identify and capitalize on new business opportunities and markets2.⁠ ⁠Leadership:•⁠ ⁠Inspire, motivate, and guide the senior management team and entire organization•⁠ ⁠Foster a culture of innovation, collaboration, and customer-centricity3.⁠ ⁠Operations Management:•⁠ ⁠Oversee the development and delivery of Voice over IP services and software solutions•⁠ ⁠Ensure high-quality standards, reliability, and security4.⁠ ⁠Financial Management:•⁠ ⁠Drive revenue growth, cost optimization, and profitability•⁠ ⁠Manage budgets, forecasts, and financial reporting5.⁠ ⁠Customer Focus:•⁠ ⁠Build and maintain strong relationships with key customers, partners, and stakeholders•⁠ ⁠Ensure customer satisfaction and loyalty6.⁠ ⁠Technology and Innovation:•⁠ ⁠Stay up-to-date with industry trends, emerging technologies, and competitor activity•⁠ ⁠Drive research and development, and innovation initiatives7.⁠ ⁠Risk Management:•⁠ ⁠Identify, assess, and mitigate risks and challenges•⁠ ⁠Ensure compliance with regulatory requirements and industry standards8.⁠ ⁠Communication:•⁠ ⁠Represent the company in media, industry events, and conferences•⁠ ⁠Communicate company vision, mission, and values to stakeholders

•⁠ ⁠Define clear objectives, goals, and key performance indicators (KPIs) for the company.•⁠ ⁠Finding new business opportunities and potential revenue sources.•⁠ ⁠Lead and oversee a team of department heads, including Sales, Marketing, Product Development, IT, and Operations.•⁠ ⁠Promote a culture of innovation, collaboration, and customer focus.•⁠ ⁠Ensure effective communication, performance management, and professional growth across the organization.•⁠ ⁠Supervise the development and launch of new VoIP services and software solutions.•⁠ ⁠Align company strategies with industry trends, customer needs, and market demands.•⁠ ⁠Maintain high-quality standards, reliability, and security for VoIP services and software solutions.•⁠ ⁠Implement process improvements, automation, and efficiency initiatives.•⁠ ⁠Develop and execute sales and marketing strategies to stimulate revenue growth.•⁠ ⁠Establish and maintain strong relationships with key customers, partners, and stakeholders.•⁠ ⁠Ensure effective alignment, enablement, and performance management in sales and marketing.•⁠ ⁠Drive revenue growth, cost optimization, and overall profitability.•⁠ ⁠Manage budgets, forecasts, and financial reporting.•⁠ ⁠Ensure sound financial planning, risk management, and compliance.•⁠ ⁠Foster and maintain strong relationships with key customers and partners.

•⁠ ⁠Provide expert VoIP consultation and tailored recommendations.•⁠ ⁠Design and implement customized VoIP systems.•⁠ ⁠Optimize and configure VoIP infrastructure for high performance.•⁠ ⁠Assess and enhance client network readiness for VoIP.•⁠ ⁠Ensure compliance with industry security standards and conduct regular audits.•⁠ ⁠Troubleshoot and resolve VoIP-related issues promptly.•⁠ ⁠Deliver technical support and training to clients.•⁠ ⁠Develop and maintain documentation for system design and troubleshooting.•⁠ ⁠Stay updated with VoIP technologies and industry trends.•⁠ ⁠Advise on cost-effective VoIP solutions and strategies.•⁠ ⁠Collaborate with client IT teams for seamless integration.•⁠ ⁠Conduct workshops and training on VoIP best practices.

Managing a team of NOC and QAT engineers that work in coordination with sales and buying teams. Working with other departments to start performing in new markets, technical approval or any other internal resources necessary to move sales forward. Interfacing with customers/vendors as needed on orders to ensure accuracy and/or to clarify any discrepancies with data configurations.Implementing the routing of the gateways and soft switches. Checking the reports about route performance and optimizing the routing tables according to these updates. Maximizing the profitability considering the promised QoS figures and customer needs. Making new interconnections. Checking profit / loss figures by day. Receiving complaints as an upper escalation level. Reporting to wholesale and operations departments about traffic. Providing operational support for project related activities.

• Designing and Deploying of Cisco Network Devices for clients• Maintaining QoS of different nodes of Network.• Configuration and Installations of Cisco Router which include Cisco 3900 series and Cisco 2800 series.• Configuration and Maintenance of Cisco switches which include Cisco 3750,3560 and PoE switches.• Configuration and Maintenance of Cisco Wireless Environment using Cisco Wireless LAN Controller with different APs.• Maintenance of different session limiting policies on Cisco ASA Firewall.• Configuration of different Bandwidth management Policies and URL filtering on BlueCoat devices.• Managing and Troubleshooting of Trouble Tickets issued by Customers.

• As Senior Engineer, working with Sales, Development and Product Management teams/departments for projects.• Working as Level 2 support engineer and troubleshooting problems on Genband S3 (former NexTone MSX/SBC), NMS Communication, PGW 2200 and Cisco.• Reporting software bugs to vendors.• Excellent debugging skills on Genband S3 (former NexTone MSX/SBC), NMS Communication, PGW 2200 and Cisco.• Interconnection with several country Mobile operators (CMOs) on TDM.• Maintenance of Private Leased circuits in IP backbone network using Huawei products.• Implementation of daily routine operations on different softswitches which includes Genband, NMS communication, Voipswitch and Advancevoip.• Working with several vendors' support team located in different countries, such as Australia, Singapore, India, UK and US to resolve any kind of problems in customer networks. • Participating REDtone’s wholesale and managed services operations as Senior Telecomm. engineer by troubleshooting problems(interops, SIP/H.323 protocol problems and traffic analysis using CDR figures such as ASR, ACD and reporting problems to vendors.Technical Knowledge:• Good knowledge of network elements such as Soft Switches, Media Gateways, Session Border Controllers, Signaling gateways. • Good knowledge of IP networks, UNIX, security topics, routing, tunneling• Good knowledge of TDM and VoIP protocols and related technologies (SIP, H.323, RTP / RTCP, ISDN, SS7)Skills:• Strong customer/vendor communication and management skills• Advanced analysis, problem solving, and organizational skills• Team-work skills, knowledge sharing, process development and time management• Quick prioritizing, multi-tasking, documenting skills and systematic approach

NWD call Connectivity & Origination• Taking care of UP-Down status of PTCL exchange• PTCL, WLL & mobile operators updated numbering plans• Create CAC by coordinating with PTCL.IDD call connection• Daily Check of INTL calls + fax connectivity.• Change of carrier where appropriateIDD and NWD routing• Add new prefixes, Change of routing when some POP gets down• Take care of the routing files running for origination and terminationNetwork expansion deployment• Coordinate with Operators (like PTCL, MOB, UFONE, TELENOR, WARID etc) to carry out issues like signaling and media creation • Making termination origination possible through that location