Manuel Chavez Email & Phone Number

Santa Fe Springs, California, United States

• Served as Peloton product expert and brand ambassador.• Provided superior customer service and educated members on product setup, features, and usage.• Loaded, secured, and protected product in delivery van and safely delivered to members’ homes. • Independently managed delivery routes with Peloton’s DVIR digital systems and maintained communication with members prior to delivery.• Followed dispatch instructions and communicated with dispatch as required, including delays, arrivals, and hardware problems.• Staged, installed, and calibrated product hardware and any additional accessories in members’ homes.• Serviced and repaired Peloton hardware and troubleshoots software errors in members’ homes. • Adhered to and prioritizes Peloton’s standards of safety for self, team members, and members on and off-road at all times, including acting as PPE Safety Captain and auditing COVID-related risks in warehouse.

• Served as Peloton product expert and brand ambassador.• Provided superior customer service and educated members on product setup, features, and usage.• Loaded, secured, and protected product in delivery van and safely delivered to members’ homes. • Independently managed delivery routes with Peloton’s DVIR digital systems and maintained communication with members prior to delivery.• Followed dispatch instructions and communicated with dispatch as required, including delays, arrivals, and hardware problems.• Staged, installed, and calibrated product hardware and any additional accessories in members’ homes.• Serviced and repaired Peloton hardware and troubleshot software errors in members’ homes. • Adhered to and prioritized Peloton’s standards of safety for self, team members, and members on and off-road at all times, including acting as PPE Safety Captain and auditing COVID-related risks in warehouse.

Maseru, Lesotho

•Collaborated with Sentebale health organization and added new and innovative program ideas raising ART retention rates above 90% among 12 adolescents.•Executed a district-wide Worlds AIDS day event which provided health education to over 100 adolescents. This event required over a month of planning and collaboration among 10 different health organizations. Data evaluation was submitted to PEPFAR.• Composed region’s first digital community map that labeled 69 rural villages and key demographic factors within a 15-mile radius. • Successfully mitigated HIV/AIDS factors in an extremely impoverished, and rural community. • Promoted a better understanding of Americans on part of Basotho people.

Los Angeles, California, United States

• Successfully designed and implemented an innovative evidence-based public health education program for youth across the Los Angeles SPA7 district. This project required over a year of planning and findings were shared with SPA7 Health Action Lab Coalition. 100+ youth were surveyed to collect data. • Created a functional online mapping application that highlighted key public health factors in 7 cities. Application was shared with various community leaders. • Findings were publicly recognized and received a Community Leadership Award by Campus Compact Western Region.

Whittier, California, United States

• Managed 6 terms of housing arrangements and community development for 100+ residential students. • Created digitized training manuals that directly increased training efficiency of new residential advisors. • Deescalated and resolved various student emergencies while utilizing available resources.• Interviewed and hired 2 professional staff members after conducting annual hiring process.• Developed diverse and healthy community spaces by using interpersonal skills to build student-wellness rapports.

Whittier, California, United States

• Increased college acceptance rates among 100+ underrepresented students. • Designed and introduced key program ideas still being relied on. • Mentor Program commended from key community members and stakeholders.

Whittier, Ca

• Analyzed 3+ years of program data, identified challenges, and implemented program ideas that increased retention rates among high school age students.• Data findings influenced development of a new, district wide, middle school focused educational program.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelors Of Arts In Biology; Chemistry Minor, Biochemistry And Molecular Biology

Activities and Societies: Multiple earned fellowships led to my nomination, by Whittier College's President Linda Oubre, recognition.

High School Diploma, Ca'S A-G Requirements

Activities and Societies: Science focused student, intrigued by medicine and law. Computer science passion -- both hardware and software.