M. Chris Brooks Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Greater Houston

Greater Houston

Houston, Texas, United States

Trained and supervised a team of 30 Census Enumerators.

Greater Houston

Houston, Texas Area

Mission Advisor• Facilitated business logistics, dispatch, customs activities and operations while managing premier client accounts in Europe, the Middle East, Asia and the Americas• Designed and deployed operational improvements and corrective actions to enhance performance efficiency, accuracy and compliance• Provided superior service to maximize client satisfaction with the organization and for client retention• Cultivated and analyzed cost of services to develop competitive pricing for client quotes and bids that captured new business while maximizing profit margins• Mentored team members to increase their skills, knowledge and capabilities to best serve the needs of the clients• Received SITE Award in 2018 from peer recognition for having exemplified the core values of actions, behaviors and discretionary efforts

Houston, Texas Area And Minneapolis, Mn

Delta Air Lines/Northwest Airlines 2001 – 2014Ground Operations Supervisor 2005 - 2014• Led and directed 12 Ramp Agents• Assigned personnel to flights, set up load plans, ensured on-time departures while communicating with the tower and Ramp ManagerDeparture Coordinator – MSP, IAH 2012 – 2014• Determined load placement for weight & balance as well as down-line distribution• Directed Ramp Agents, Cargo Agents and Fuel PersonnelDeice Coordinator – MSP 2011 – 2012• Coordinated deice operations from the Control Center• Assigned and directed all deice gate trucks for deice inspections and sprays• Coordinated with FAA and local airport officials (MAC) to determine location of the spraysTransfer Coordinator - MSP 2010 – 2011• Coordinated the transfer of bags between flights• Assigned flights up to 60 drivers for 100 gates Ramp Coordinator – MSP 2008 – 2010• Directed the Ramp Leads, Cargo Agents, and Fuel Personnel• Coordinated Ramp Leads and Customer Service Supervisors for gate changes and close connected flightsEquipment Service Lead - MSP 2005 – 2008• Assigned to international bag room, ramp and Control Center• Led and directed activities of 12 ramp agents• Determined load placement for weight & balance as well as down-line distributionEquipment Service Employee - DTW, IAH, MSY, MCI, MSP 2001 – 2005• Began as P/T employee working to F/T in various cities

1999-2006 (USNR) COMSUBGRU8 Naples, IT1992-1999 (USNR) USS Kitty Hawk (CV-63) San Diego, CA & Yokosuka, JP

Navigation Supervisor, Shipping Supervisor, CIC Watch SupervisorSouthwest Asia Service MedalNational Defense MedalLiberation of Kuwait Medal1990-1992 USS Harlan County (LST-1196) Little Creek, VA1988-1990 USS Iowa (BB-61) Norfolk, VAOperations Specialists (OS) advise on shipboard warfare operations and navigation; maintain Combat Information Center (CIC) / Combat Direction Center (CDC) displays and provide strategic plotting for warfare areas, weapons control, and navigation; operate surveillance radars, identification equipment, communications equipment, and associated Command and Control equipment; interpret and evaluate radar presentations and tactical situations and make recommendations to senior leadership; apply current procedures and doctrine to CIC/CDC operations as specified by Joint/Allied/U.S. Navy publications and instructions; and display and disseminate tactical information during Surface Warfare (SUW), Air Warfare (AW), Submarine Warfare (USW), Amphibious Warfare (AMW), Mine Warfare (MIW), Littoral Warfare (LW), Naval Surface Fire Support (NSFS), and Search and Rescue (SAR) operations.

Houston, Texas Area

Trainer• Conducted initial and recurrent training for Ramp Agents and Warehouse Personnel• Audited and evaluated compliance of safety regulations related to international air cargo• Met with airport officials regularly to ensure environmental and safety compliance

Greater Detroit Area

Contracted LAN/WAN services to a variety of companies in the Detroit area.

Romulus, Mi

Administered the region's computer networks for 11 logistic service provider (LSP) offices.

Houston, Texas Area

Maintained computer networks for the research facility

Houston, Texas Area

Bachelor Of Applied Arts And Sciences, Leadership, 3.13

Associate Of Arts (A.A.), Business Administration And Management, General, 3.13

Activities and Societies: Pi Kappa Alpha, Dean's List.