Marta Clark Email & Phone Number

- Participation in pre-sales activity, identification of customer requirements, the definition of business strategy, and monetization of products;- Manage multiple cross-functional technical projects;- Ensure the delivery of projects and products in accordance with best-practice (agile) methodologies and ensuring rapid iterations are delivered to market;- Lead engineers and technical projects, interacting with technology leads, solution architects, product managers, and senior management on a daily basis;- Define and manage priorities against the available capacity of team members;- Create, run, and optimize delivery processes, create and maintain timelines and plans, and keep large, diverse groups informed of progress and resolving obstacles;- Manage and involve necessary resources to deliver products on time.

- Ensure coverage on all shifts by monitoring and scheduling of IT personnel;- Effectively communicate relevant project information to the IT advisory CIO partners;- Ensure appropriate documentation including inventory, configuration settings and operational procedures is written and maintained;- Perform or oversee technical testing and migration of desktop/client systems and services, ensuring compliance with requirements, and minimal disruption to current operations;- Conduct performance reviews on technical staff;- Investigate and report on feasibility of new technology as it pertains to the EnergeticHub client computing infrastructure;- Encourage and facilitate cooperation within the organization and with client groups;- Give advice, counsel, or instruction to employees on both work and administrative matters;- Effect disciplinary measures, such as warnings and reprimands;- Interview candidates for positions and recommend appointment, promotion, or reassignment to such positions;- Conduct related in-service training for Technology Services staff, and training for functional users, as needed.

- Devise innovative ideas for solving hard technical problems involving distributed systems, scale and security and translate these ideas into technical designs and implementation;- Be a hands-on coder applying the best industry standards for code health, security, scalability, and robustness;- Be a key part of an inclusive environment that fosters collaboration and creativity both internally and externally.

- Provide assistance and support to problem recognition, research, isolation and resolution steps;- Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems;- Simulates or recreates user problems to resolve operating difficulties. - Recommends systems modifications to reduce user problems; - Records, tracks and documents the problem-solving process for each ticket, including steps taken through to final resolution;- Applies diagnostic utilities to aid in troubleshooting and test fixes prior to closing tickets to ensure problems has been adequately resolved;- Typically involves use of problem management database and help desk system;- May provide guidance/training for end-users;- Maintains currency and high level of technical skill in field of expertise. - Prioritizes issues and escalates more complex problems to second-level support, senior-level or supervisor as needed.

- Work with the Architecture Team to assist with research projects needed by the various development teams, produce well-thought reports on the conducted research that can be maintained and communicated to development teams;- Embed yourself within assigned Scrum teams to understand their process and assist with documentation of overall architecture;- Develop a strong understanding of the SDLC models used by the Scrum teams to help shape the overall development lifecycle at Trimble;- Utilize various tools to help document design principles and patterns;- Other duties as assigned.

Sunnyvale, California, United States

- Completing basic coding tasks with the assistance of other engineers, as necessary;- Adding unit tests to ensure code integrity following project changes;- Learning to follow the agile/scrum methodology of software development;- Debugging and fixing issues in existing software solutions;- Creating and updating software documentation;- Assisting other team members with providing support to the platform support and integrations team;- Developing oral and written communication skills through working with other engineers and development teams, and participating in virtual meetings.

Master Of Science In Systems Engineering And Management

Bachelor'S Degree, Computer And Information Sciences And Support Services