Michael Gandy Email & Phone Number

Vernon Hills, Illinois, United States

United States

• Actively manage 119 client household relationships to actively build and further the relationshipthrough direct contact, solve problems, and answer pre-sales and post-sales technical questions
• Attend quarterly firm meetings to discuss marketing strategies, update ideal client profiles, discussand present new technologies, and share new ideas to drive sales and productivity
• Collaborated with planning team to craft and maintain a client database in excel detailing all 549advisory client’s financial information to increase profitability and new sales opportunities
• Effectively assist in the training of 1 new team member and 8 interns on proprietary technology,responsibilities, technical industry knowledge, and Northwestern Mutual products & services
• Efficiently coordinate the transition of 650 individual financial plans to a new proprietary softwarein under 4-month to meet the transition deadline
• Take the initiative to obtain 4 industry specific licenses, continue my education by taking industriesspecific courses, attending product webinars, and keeping up to date with new industry regulations

Antioch, Illinois, United States

• Be the point of contact for local contractors and assist them with pricing on $5,000-$25,000projects, craft and review invoices, and identify opportunities for add on sales
• Build and maintain relationships with 4 assigned vendor representatives, and coordinate in-storepublic product demonstrations in order to market products and increase sales
• Communicate with customers to educate them on product specifications and benefits, resolvecomplaints, find thoughtful solutions, and minimize returns on merchandise
• Conduct inventory analysis on assigned product section containing over 14,000 different products inorder to provide feedback to corporate buyer to ensure product availability
• Supervise 5-8 team members per shift, delegate responsibilities, provide training on departmentfunctions, and conduct product training presentations

Antioch, Illinois, United States

• Build and maintain relationships with local store and shift managers, coordinate store meetings, and participate in brainstorming sessions for new processes
• Communicate with customers to ensure order accuracy, resolve complaints, find thoughtful solutions, and maximize satisfaction
• Conduct inventory analysis on food products and ensure daily product orders are sent in on-time
• Craft employee schedule, assist in new candidate interviews, and resolve employee conflicts
• Supervise 8-14 team members per shift, delegate responsibilities, and provide training on work stations and job functions
• Track store financials by monitoring sales, counting cashier draws, and managing daily deposits

Antioch, Illinois, United States

• Track store financials by monitoring sales, counting cashier draws, and managing daily deposits
• Build and maintain relationships with local store and shift managers, coordinate store meetings, and participate in brainstorming sessions for new processes
• Craft employee schedules, assist in new candidate interviews, and thoughtfully resolve employee conflicts
• Communicate with customers to ensure order accuracy, resolve complaints, find thoughtful solutions, and maximize satisfaction
• Conduct inventory analysis on food products, ensure weekly product orders are sent in on-time, and schedule product delivery to store
• Supervise 15-20 team members per shift, delegate responsibilities, and provide training on work stations and job functions

Bachelor Of Business Administration - Bba, Finance, General, 3.8

Associate'S Degree, Business Administration And Management, General, 3.1