Michael Gandy Email & Phone Number

Vernon Hills, Illinois, United States

United States

• Actively manage 119 client household relationships to actively build and further the relationshipthrough direct contact, solve problems, and answer pre-sales and post-sales technical questions• Attend quarterly firm meetings to discuss marketing strategies, update ideal client profiles, discussand present new technologies, and share new ideas to drive sales and productivity• Collaborated with planning team to craft and maintain a client database in excel detailing all 549advisory client’s financial information to increase profitability and new sales opportunities• Effectively assist in the training of 1 new team member and 8 interns on proprietary technology,responsibilities, technical industry knowledge, and Northwestern Mutual products & services• Efficiently coordinate the transition of 650 individual financial plans to a new proprietary softwarein under 4-month to meet the transition deadline• Take the initiative to obtain 4 industry specific licenses, continue my education by taking industriesspecific courses, attending product webinars, and keeping up to date with new industry regulations• Provide pre-sales consultation support by crafting sales proposals and literature for 15-25 clientmeetings per week and attending 4-5 of said meetings per week• Utilize Salesforce CRM database management to accurately record sales interactions across 750+client households

Antioch, Illinois, United States

• Be the point of contact for local contractors and assist them with pricing on $5,000-$25,000projects, craft and review invoices, and identify opportunities for add on sales• Build and maintain relationships with 4 assigned vendor representatives, and coordinate in-storepublic product demonstrations in order to market products and increase sales• Communicate with customers to educate them on product specifications and benefits, resolvecomplaints, find thoughtful solutions, and minimize returns on merchandise• Conduct inventory analysis on assigned product section containing over 14,000 different products inorder to provide feedback to corporate buyer to ensure product availability• Supervise 5-8 team members per shift, delegate responsibilities, provide training on departmentfunctions, and conduct product training presentations

Antioch, Illinois, United States

• Build and maintain relationships with local store and shift managers, coordinate store meetings, and participate in brainstorming sessions for new processes• Communicate with customers to ensure order accuracy, resolve complaints, find thoughtful solutions, and maximize satisfaction • Conduct inventory analysis on food products and ensure daily product orders are sent in on-time• Craft employee schedule, assist in new candidate interviews, and resolve employee conflicts• Supervise 8-14 team members per shift, delegate responsibilities, and provide training on work stations and job functions• Track store financials by monitoring sales, counting cashier draws, and managing daily deposits

Antioch, Illinois, United States

• Track store financials by monitoring sales, counting cashier draws, and managing daily deposits• Build and maintain relationships with local store and shift managers, coordinate store meetings, and participate in brainstorming sessions for new processes• Craft employee schedules, assist in new candidate interviews, and thoughtfully resolve employee conflicts• Communicate with customers to ensure order accuracy, resolve complaints, find thoughtful solutions, and maximize satisfaction • Conduct inventory analysis on food products, ensure weekly product orders are sent in on-time, and schedule product delivery to store• Supervise 15-20 team members per shift, delegate responsibilities, and provide training on work stations and job functions

Bachelor Of Business Administration - Bba, Finance, General, 3.8

Associate'S Degree, Business Administration And Management, General, 3.1