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Muhammad Hamza Email & Phone Number
L1 and L2 Support Engineer
at
Mayflower Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
L1 and L2 Support Engineer
Location
Broadmeadows, Victoria, Australia
Who is Muhammad Hamza? Overview
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Quick answer
Muhammad Hamza is listed as L1 and L2 Support Engineer at Mayflower Group, based in Broadmeadows, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Muhammad Hamza.
Muhammad Hamza previously worked as IT Support Engineer at Mayflower Group and Foodcourt Assistant at Costco Wholesale. Muhammad Hamza holds Master Of Science (Technology), Advanced Energy Solutions from Aalto University.
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Mayflower Group
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Profile bio
About Muhammad Hamza
As a Mechanical Engineer, my journey began with a deep fascination for machinery and systems, fueling my passion for innovation and sustainability. My initial calling was in renewable energy, where I worked across various sectors in Pakistan. A pivotal moment in my career came when I was awarded the prestigious Finland Government Scholarship, a significant milestone that opened up new horizons.Always intrigued by machine learning and artificial intelligence, I found the growing field of information technologyโintegral to modern life and advancing at an unprecedented paceโirresistible. The turning point in my career was my decision to pivot towards IT, realizing that the intersection of data, algorithms, and human ingenuity offers limitless opportunities for innovation and impact.Despite having no formal technical background, I successfully transitioned into a Helpdesk Support role in the healthcare sector, where the stakes are high and every action counts. In this position, I navigate the intricate world of hybrid cloud infrastructure, on-premises solutions, and leverage the power of Microsoft 365 as Software as a Service (SaaS). Each day in this role is an adventure, providing opportunities to delve deeper into the complexities of cloud and on-premises infrastructure and unlock their potential.Throughout my professional journey, I have gained valuable experience across a broad spectrum of essential Microsoft technologies. This includes Windows Server Active Directory (AD) and Azure AD Connect Migration, managing Office 365 users and groups, configuring DHCP scopes, implementing Group Policies to standardize system configurations, and crafting MDM Intune Policies to govern device security. Additionally, I have navigated Microsoft 365 Security & Compliance features, safeguarding organizational data with robust protocols. My experience also extends to optimizing email security and continuity solutions using Mimecast in cloud computing environments, diagnosing and resolving issues with Windows 10/11 and Android operating systems, and gaining some exposure to Cisco telephony.I firmly believe in the growth mindset and strive to evolve every day. I embrace challenges and enjoy exploring emerging and interdisciplinary domains, with a particular passion for learning cybersecurity, data analytics, and machine learning. Outside of my professional interests, I am a sports enthusiast, nature lover, devoted family man, and an avid fan of movies and TV series during my leisure time. I am currently seeking new opportunities!
Current workplace
Muhammad Hamza's current company
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19 roles
Muhammad Hamza work experience
A career timeline built from the work history available for this profile.
It Support Engineer
Current๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:1. Provide IT support services, level 1 tickets to the branch (this may be in person or over the phone)2. Collaborate with other IT teams (e.g., Level 2/3 support, infrastructure, and security) to escalate and resolve complex issues3. Install, configure, and monitor computer hardware, software, systems, servers, networks, printers, and.
Nov 2023 - Present
Foodcourt Assistant
Costco is the third-largest retailer in the world and is the world's largest retailer of choice and prime beef, organic foods, rotisserie chicken, and wine as of 2016. Costco is ranked #11 on the Fortune 500 rankings of the largest United States corporations by total revenue. The Docklands store was the first Costco to open in Australia, with construction.
Nov 2023 - Dec 2023
Supply Chain Intern
Jul 2023 - Aug 2023
Nov 2022 - Jun 2023
Student Member
Aug 2022 - May 2023
May 2022 - Dec 2022
Student Fellow
๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง:PepsiCo Roshan Kal learning academy is a virtual learning program designed for 500 Amal Academy students that have been selected from a rigorous talent-hunting process from a pool of 1200+ Amal alumni.๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ:Completed a competitive application process based on various assessments to be selected from over 1200+ applicants for a 2-month.
Sep 2022 - Nov 2022
Trainee Engineering Officer
Central Engineering Services Private Limited
๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:(1) Engineered cost-effective design and development plans for manufacturing pharmaceutical doors and autoclaves by meticulously reviewing design constraints and user requirement specifications (URS).(2) Collaborated with senior management in revising the design, development, and manufacturing methodologies by ISO 9001:2015 which resulted.
Sep 2022 - Nov 2022
Intern
๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง:Kohinoor Energy Limited is one of the pioneer projects of Independent Power Producers in Pakistan. The principal activity of the Company is to own, operate and maintain a furnace oil power station with a net capacity of 124 MW (gross capacity of 131.44 MW). WAPDA is the sole customer of KEL. ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:(1) Learned about internal.
Jul 2022 - Aug 2022
Social Media Director
๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:(1) Responsible for creating content, scheduling posts, and monitoring social media metrics.(2) Reviewing social media content within organizational rules and regulations.
Dec 2021 - Jun 2022
Director Documentation
๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:(1) Oversaw the company's technical documents to ensure a cohesive voice representing society and its message. (2) Responsible for creating, maintaining, and releasing company documents as well as filing and storage.
Oct 2021 - May 2022
Deputy Director Of Operations
๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:(1) Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficiently and timely completion of tasks. (2) Devise strategies to ensure growth of the society, identifying and implementing process improvements that will maximize efficiency.
Jan 2020 - Sep 2021
General Member
๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:(1) Responsible for supporting the upper hierarchy in organizing various activities of the society. (2) Responsible for developing strong coordination among Club Members, Secretary & President.
Mar 2019 - Dec 2019
Student Member
๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง:UET Student Forum - USF is a substantial productive organization (non-profit) that solely aims to assist UET students in every walk of life. To provide valuable guidance, support, and information regarding career opportunities including internships, and job updates. The primary goal of this independent group is to provide students with a forum.
Jan 2021 - May 2022
Student Brand Ambassador
๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง:This internship program is provided by the partnership of the State Bank of Pakistan and the National Institute of Banking and Financing.This internship program aims to convey financial advice, such as money management and understanding financial situations.
Dec 2021 - Apr 2022
Project Intern
๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง:LWMC aims to develop an integrated system of solid waste management to ensure efficient collection, transportation, recovery, treatment and disposal of the waste generated in Lahore. In collaboration with an esteemed organization, we conducted our Final Year Thesis assigned by UET, Lahore, focusing on the 'Techno-Economic Analysis of.
Sep 2021 - Apr 2022
Student Fellow
๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง:A Stanford University and PepsiCo supported 3-month program to develop professional skills needed for a successful career and life.The Amal Career-Prep Fellowship is a three-month soft-skills and leadership program designed for full-time university students and recent graduates who are starting their professional lives; primarily those that.
Jul 2021 - Oct 2021
Engineer Intern
Central Engineering Services Private Limited
๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง:A private enterprise established in 1980s that provides diverse industrial solutions for the Pharmaceutical, Food, Dairy, Chemical and Allied industries.๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:(1) Assimilated and discovered manual drawing fundamentals, diverse design techniques, and development methodologies, designing testing methods.(2) Visualized techniques for.
Aug 2021 - Sep 2021
4 education records
Muhammad Hamza education
Master Of Science (Technology), Advanced Energy Solutions
Bachelor Of Science - Bs, Mechanical Engineering, 3.35/4.0
Higher Secondary School Certificate (Hssc), Pre-Engineering, A+
Punjab College Of Science
Secondary School Certificate (Ssc), Science, A+
The Punjab School
FAQ
Frequently asked questions about Muhammad Hamza
Quick answers generated from the profile data available on this page.
What company does Muhammad Hamza work for?
Muhammad Hamza works for Mayflower Group.
What is Muhammad Hamza's role at Mayflower Group?
Muhammad Hamza is listed as L1 and L2 Support Engineer at Mayflower Group.
Where is Muhammad Hamza based?
Muhammad Hamza is based in Broadmeadows, Victoria, Australia while working with Mayflower Group.
What companies has Muhammad Hamza worked for?
Muhammad Hamza has worked for Mayflower Group, Costco Wholesale, Pepsico, Power Cement Limited, and Iferp.
How can I contact Muhammad Hamza?
You can use AeroLeads to view verified contact signals for Muhammad Hamza at Mayflower Group, including work email, phone, and LinkedIn data when available.
What schools did Muhammad Hamza attend?
Muhammad Hamza holds Master Of Science (Technology), Advanced Energy Solutions from Aalto University.
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