M M Ehsan Ul Haque Email & Phone Number

Brampton, Ontario, Canada

Managing, and coordinating export orders and shipments from origin to destination for customers in South Asia, Mexico, New Zealand, Australia, Brazil, and Japan▪ Processing export purchasing transactions (Sales Quote) from the beginning till the end, i.e., assessing order requirements, production, and inventory analysis, establishing delivery timelines, shipping & scheduling coordination, and managing export documentation▪ Coordinating with the purchasing team for accessories order items, generating purchase orders, tracking them from vendor warehouse to destination plant▪ Regular inventory analysis, coordinating with production, logistics, and external company sister concerns for intercompany product transfers if necessary▪ Preparing and reviewing all export documentation needed for the customers to clear the port▪ Providing continuous customer service, and assisting to resolve customer complaints and shipment issues. i.e., shipping errors, product damage claims, customs clearance▪ Training new hires and peers and providing backup whenever required▪ Participating in cross-functional projects; recognized for project process improvement▪ Recognized for outstanding customer service and attention to detail within two months of joining

Toronto, Ontario, Canada

* Maintain regular cash registry* Inventory count and documentation on a daily basis* Provide customer service to almost 500 passengers a day on average* Promoting company products and assisting in upselling*Handling Returns, Hands-on Assistance

Toronto, Ontario, Canada

* Worked as Usher in the BMO field and Scotiabank Arena where I help guests to navigate, and monitor the guests to maintain a soothing environment for them* Worked as Gate Staff BMO field and Scotiabank Arena where I scan the guest tickets (on average 1000 guests per game) and help them to navigate their assigned seats* Got employee recognition in my first month

Dhaka, Bangladesh

Supervised the operations, digital, and trade marketing strategies of a salt brand in Bangladesh; contributed to maintaining the market leadership, attaining almost 20% market growth▪ Achieved 18% overall sales growth with successful design and execution of promotional and trade campaigns and sales support▪ Conducted demand planning for 2 consecutive fiscal years, achieving an average of 83% of the yearly target▪ Collaborated with IT to develop a market visit app for market analysis and led a team of 10 interns to conduct market surveys, creating the retail and wholesale database▪ Maintained smooth raw material and packaged material supply along with finished goods delivery to retailers during the panic purchasing period of COVID-19 in 2020 when demand got four times higher▪ Collaborating with supply chain, finance, and IT team for the development of raw material purchase automation app, easing the process of supplier’s payment receival▪ Organized several supplier conferences to maintain strong liaison with them which resulted in an increased number of direct suppliers and price benefits that reduced 5% of the cost per pack▪ Formulated and executed a sales promotion campaign with a success rate of 140% which helped the brand’s sales recover from devastating declining sales due to negative word-of-mouth

Dhaka, Bangladesh

• Executed monthly Knowledge Level Test ( for service employees of all Grameenphone centers.• Worked as a member of the Activation Team of the campaign 1 Crore subscriber of GP Family”.• Conducted a survey of GP center service employees regarding their service-providing obstacles.• Worked as a member of the planning team of “GPC Service Employee Motivational Program”.• Worked as an organizing member of GP Sales Achiever’s Award 2017 covering 700 audiences.

Masters Of Management, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration - Bba, Marketing