The Director of Operations oversees IT projects, fiscal and budget matters, human resources, data collection, compliance, and process improvements for the division, which includes Child Care, the Community Services Block Grant, and Adult Protective Services.

• In partnership with the Chief of Staff, support the Mayor in the planning, directing, coordinating, and evaluating the overall operations of the City and engage external stakeholders to advance the Mayor's initiatives.• Directly manage mayoral appointments to over 60 boards and commissions, including the Airport Authority, Sports Authority, and the Tourism & Convention Commission.• Serve as an ex-officio member of the Event Marketing Fund Committee with the Nashville Convention & Visitors Corporation.• Supervise a staff of 7 in the Mayor’s Office of Neighborhoods & Community Engagement, Mayor’s Scheduling Office, Mayor’s Office of Film & Special Events, and hubNashville division.• Serve as the primary liaison for constituents and businesses in the downtown neighborhood and help facilitate the delivery of services in collaboration with City departments.• Serve as Director of Mayor’s Office of Film & Special Events and oversee the coordination and permitting process for all filming, special events, parades and street banners in the Nashville & Davidson County area.

- Liaised with Mayor, senior staff, and event organizers to maximize strategic impact and support of goals of the administration through the Mayor’s schedule and participation in events and meetings.-Facilitated development and maintenance of key contacts through scheduling for all areas of Mayor Barry’s endeavors, including, US Conference of Mayors, National Conference of Democratic Mayors, National League of Cities, Women in Government, and Bloomberg Philanthropies.- Developed and maintained Mayor Barry’s daily public and private schedules and briefing materials for events and meetings.- Processed all event invitations, internal and constituent meeting requests, photo requests, surrogates, and regret correspondence for the Mayor.

• Designed, implemented, managed, and evaluated all aspects of fundraising, marketing and communications.• Created, implemented and measured an annual fundraising plan that raised in excess of $1.4 million annually in non-government revenue through: direct mail, online giving, special events, major gift solicitation, corporate/foundation gifts and grants, and other strategies. • Conducted individual donor prospect screening, research, cultivation and personal solicitation. • Designed and implemented an annual constituent communications plan that met agency marketing and fundraising needs. • Planned and coordinated donor cultivation and recognition activities and events, including Smith Society events. • Supported Board Fund Development Chair and Committee and a development staff of 6 in strategic oversight of annual and strategic fundraising plan. • Developed agency marketing plan and materials to promote community awareness of and support for agency. • Oversaw program of 450 volunteers who contributed over 20,000 hours of service annually to support the agency.

• Served as a trusted adviser to and strategic asset for the ED and Chairman to assist in building a robust and effective statewide political operation.• Assisted in developing and implementing the 2012 strategic blueprint and served as a key implementer of TNDP’s various activities, including management of the 2012 Democratic National Convention state delegation.• Managed the fundraising operation including helping develop and execute a successful finance plan, managed the budget and achieved ambitious fundraising goals, resulting in over $2 million in funds raised for the 2012 election cycle.• Ensured accountability of 25 staff, programs and activities by developing, setting, and implementing performance milestones, and ensuring these milestones were met and progress was continually demonstrated toward their fulfillment.• Managed the Party mail program, with over $500,000 in expenditures, including development, design, independent expenditures and FEC compliance for over 100 individual pieces for candidates & campaigns.

• Facilitated development and maintenance of key business contacts through scheduling for all areas of Mr. Gore’s endeavors, including: Apple Inc, Generation Investment Management, Current TV, The Alliance for Climate Protection, The Climate Reality Project and Kleiner Perkins Caufield & Byers.• Consulted with business partners, associates and family to define the nature of Mr. Gore’s involvement in events and meetings, assisted with event planning and strategy, pre-event communication and press, and site advance.• Planned and organized fundraisers and events, including political and charitable organizations.• Processed all event invitations, internal and external meeting requests, photo requests, surrogates, and regret correspondence.

• Liaised with Governor, senior staff, and event organizers to maximize strategic impact and support of goals of the administration of the Governor’s schedule and participation in events.• Supervised scheduling, travel and advance staff members.• Developed and maintained Governor’s daily public and private schedules and briefing materials.• Processed all event invitations, internal and constituent meeting requests, photo requests, surrogates, and regret correspondence for the Governor.• Provided program direction and supervision for the Governor’s Internship Program.

• Provided leadership and guidance to over 17,000 adult volunteer leaders annually, statewide.• Provided program direction and oversight for over 380,000 youth participants annually.• Received and managed $65,000 Rural Youth Development grants to further youth/adult partnerships, youth in governance, and community problem solving statewide.• Served as lead staff member for 4-H youth leadership programs, including advising and mentoring Tennessee State 4-H Council and State Committee of Volunteer Leaders.• Lead UT’s Promise in conjunction with America’s Promise and oversaw $36,000 AmeriCorps grant program.• Worked closely with other Extension 4-H specialists and field faculty in the support of the Tennessee 4-H program by planning and conducting regional and statewide 4-H events and developing 4-H publications.