TALENT MANAGEMENTo Implementation and administration of employee engagement surveyo Communication & change managemento Design and implementation of action planning basis key findingso Strategizing & implementing Rewards & Recognition frameworko Administration of Talent Review processCULTURE & ODo Driving the vision, mission, values and culture; partnered with an expert specializing in design & delivery of innovative programs for building a values-driven culture; used varied tools, templates and exercises for embedding values e.g. games, quizzes that enable traction and recall.o New Employee experienceLEARNING & DEVELOPMENTo As a Learning partner for the Product & Technology team; defined skill matrix and leaning journeys for support teams; developed and implemented training workshopso Partnered with external vendor partners for team building events for various service lines

Skill Matrix, New Hire Onboarding experience, Exit interview and evaluations, Employee engagement survey analysis, Professional Development and Training Delivery

Training & Development