Muhammad Rizwan Arshad

Muhammad Rizwan Arshad Email and Phone Number

Assistant Manager Zonal NOC @ Pakistan Telecommunication Company Limited
Lahore, PK
Muhammad Rizwan Arshad's Location
Lahore District, Punjab, Pakistan, Pakistan
About Muhammad Rizwan Arshad

Highly motivated individual having 6+ years of experience in Telecom Sector and 2+ years Experience in Solar indsutry with strong Technical, Analytical and management skills. Committed to working as a collaborative and positive team member, striving to utilize my knowledge and expertise for optimal results. Seeking career opportunity in an organization that provides enabling environment to practice my strengths and further enhance my skill set.Professional expertise includes:• Network troubleshooting.• Vendor management. • Operations management. • PAT (Provisional Acceptance Testing) activities planning, execution, monitoring and conflict resolution. • Customer relationship management.• Incident management and preparing RCA documents. • Cross Functional Team Leadership-Communicating with all stakeholders for complaint troubleshooting, E2E Testing and resolution with proper RCA.• Good communication, leadership, and management skills. • Strong data analysis and problem-solving skills.

Muhammad Rizwan Arshad's Current Company Details
Pakistan Telecommunication Company Limited

Pakistan Telecommunication Company Limited

View
Assistant Manager Zonal NOC
Lahore, PK
Website:
ptcl.com.pk
Employees:
334
Muhammad Rizwan Arshad Work Experience Details
  • Pakistan Telecommunication Company Limited
    Assistant Manager Zonal Noc
    Pakistan Telecommunication Company Limited
    Lahore, Pk
  • Pakistan Telecommunication Company Limited
    Assistant Manager Zonal Noc
    Pakistan Telecommunication Company Limited Nov 2018 - Present
    Lahore, Punjab, Pakistan
    •Access network monitoring and Managing multi-vendor FTTX/Fixed Broadband Solution (Huawei-NCE , ZTE-U31, Nokia-VAMS)•Using Data analysis & Network Info Tools for troubleshooting network related issues( SolarWinds® Orion®, Oracle BI & Siebel CRM, IBM® Maximo®,HPE Service Manager).•Corporate Links VPN configurations, static IP allocation, E2E deployment and troubleshooting.•Provide L-2 Support for analysis and troubleshooting to Business Operation Teams within pre defined… Show more •Access network monitoring and Managing multi-vendor FTTX/Fixed Broadband Solution (Huawei-NCE , ZTE-U31, Nokia-VAMS)•Using Data analysis & Network Info Tools for troubleshooting network related issues( SolarWinds® Orion®, Oracle BI & Siebel CRM, IBM® Maximo®,HPE Service Manager).•Corporate Links VPN configurations, static IP allocation, E2E deployment and troubleshooting.•Provide L-2 Support for analysis and troubleshooting to Business Operation Teams within pre defined SLA.•PPPoE,VOD & IPTV configuration | VLANs configuration & translation in Access rings/Network Elements.•Network Traffic monitoring and bandwidth enhancement to avoid networking choking/Slow browsing issues.•New GPON/FTTX Rings B-Type configuration/deployment at FDH level to provide protection path/fiber redundancy for CHI improvement.•Tickets Handling, Keeping Track of Incidents & Perform RCA.•Coordinating with MMBB Core Team, Vendors (HW/ZTE/Nokia),Network Operations Field Teams and business Operations(customers) for fault resolutions and E2E media testing.•Network Maintenance and optimization (Hardware extension and Faulty Hardware replacement)•Pro-Active battery Testing of Access NEs(MSAGs/mini exchanges) to avoid Power Outages and increase network availability.•Soft Switch Migrations and Routing (IMS,Huawei-N2000 and ZTE-C5) Show less
  • Pakistan Telecommunication Company Limited
    Assistant Business Manager
    Pakistan Telecommunication Company Limited Aug 2017 - Nov 2018
    Sheikhupura District, Punjab, Pakistan
    • Sales and Marketing to achieve monthly Targets• Access network LINE Faults monitoring and resolution.• Using business intelligence tools like Microstrategy® ,SQL, Excel, Tableau, Power BI for strategic Sales Planning, forecasting and setting new Sales Targets at regional level.• Managing Sales KPIs, MTTR and Customer Happiness Index (CHI).• Hands on experience of SAP® for PR, PO, and STO creation. • OPEX & CAPEX budget planning and BoQ preparation for routine operations… Show more • Sales and Marketing to achieve monthly Targets• Access network LINE Faults monitoring and resolution.• Using business intelligence tools like Microstrategy® ,SQL, Excel, Tableau, Power BI for strategic Sales Planning, forecasting and setting new Sales Targets at regional level.• Managing Sales KPIs, MTTR and Customer Happiness Index (CHI).• Hands on experience of SAP® for PR, PO, and STO creation. • OPEX & CAPEX budget planning and BoQ preparation for routine operations and network expansion projects.• Supervising Performance Acceptance Test (PAT) to ensure quality installation of new Projects. Show less
  • Raygen Solar
    Director Of Operations
    Raygen Solar Jan 2024 - Present
    Lahore, Punjab, Pakistan
  • Tetra Pak
    Internship Trainee
    Tetra Pak May 2016 - Jun 2016
    Lahore, Punjab, Pakistan
    Six weeks internship program based on a project in utility department focusing on understanding the current SOPs of Power Plant Operation ,identifying short comings and devising new procedures/methods for better efficiency.
  • National Transmission And Despatch Company Limited (Ntdc)
    Internship Trainee
    National Transmission And Despatch Company Limited (Ntdc) Jun 2015 - Jul 2015
    Lahore, Punjab, Pakistan
    Six weeks internship with key focus on designing single line diagrams of networks along with visits to the Grid Stations for hands on experience and learn about working of TSG and Design Department with special emphasis on design parameters for construction of new grids & protection schemes of power transformers including relay and circuit breaker systems.

Muhammad Rizwan Arshad Education Details

Frequently Asked Questions about Muhammad Rizwan Arshad

What company does Muhammad Rizwan Arshad work for?

Muhammad Rizwan Arshad works for Pakistan Telecommunication Company Limited

What is Muhammad Rizwan Arshad's role at the current company?

Muhammad Rizwan Arshad's current role is Assistant Manager Zonal NOC.

What schools did Muhammad Rizwan Arshad attend?

Muhammad Rizwan Arshad attended National University Of Sciences And Technology (Nust), University Of Management And Technology - Umt, Government College University (Gcu), Lahore, Divisional Public School Model Town.

Who are Muhammad Rizwan Arshad's colleagues?

Muhammad Rizwan Arshad's colleagues are Dr.javed Iqbal, Muhammad Irshad Nadeem Qasmi, Akhlaq Ahmed, Muhammad Abdullah, Inamullah Khyber, Atif Mushtaq, Ayaz Zabad.

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