Muhammad Rizwan Arshad Email & Phone Number

Lahore, Pk

Lahore, Punjab, Pakistan

•Access network monitoring and Managing multi-vendor FTTX/Fixed Broadband Solution (Huawei-NCE , ZTE-U31, Nokia-VAMS)•Using Data analysis & Network Info Tools for troubleshooting network related issues( SolarWinds® Orion®, Oracle BI & Siebel CRM, IBM® Maximo®,HPE Service Manager).•Corporate Links VPN configurations, static IP allocation, E2E deployment and troubleshooting.•Provide L-2 Support for analysis and troubleshooting to Business Operation Teams within pre defined… Show more •Access network monitoring and Managing multi-vendor FTTX/Fixed Broadband Solution (Huawei-NCE , ZTE-U31, Nokia-VAMS)•Using Data analysis & Network Info Tools for troubleshooting network related issues( SolarWinds® Orion®, Oracle BI & Siebel CRM, IBM® Maximo®,HPE Service Manager).•Corporate Links VPN configurations, static IP allocation, E2E deployment and troubleshooting.•Provide L-2 Support for analysis and troubleshooting to Business Operation Teams within pre defined SLA.•PPPoE,VOD & IPTV configuration | VLANs configuration & translation in Access rings/Network Elements.•Network Traffic monitoring and bandwidth enhancement to avoid networking choking/Slow browsing issues.•New GPON/FTTX Rings B-Type configuration/deployment at FDH level to provide protection path/fiber redundancy for CHI improvement.•Tickets Handling, Keeping Track of Incidents & Perform RCA.•Coordinating with MMBB Core Team, Vendors (HW/ZTE/Nokia),Network Operations Field Teams and business Operations(customers) for fault resolutions and E2E media testing.•Network Maintenance and optimization (Hardware extension and Faulty Hardware replacement)•Pro-Active battery Testing of Access NEs(MSAGs/mini exchanges) to avoid Power Outages and increase network availability.•Soft Switch Migrations and Routing (IMS,Huawei-N2000 and ZTE-C5) Show less

Sheikhupura District, Punjab, Pakistan

• Sales and Marketing to achieve monthly Targets• Access network LINE Faults monitoring and resolution.• Using business intelligence tools like Microstrategy® ,SQL, Excel, Tableau, Power BI for strategic Sales Planning, forecasting and setting new Sales Targets at regional level.• Managing Sales KPIs, MTTR and Customer Happiness Index (CHI).• Hands on experience of SAP® for PR, PO, and STO creation. • OPEX & CAPEX budget planning and BoQ preparation for routine operations… Show more • Sales and Marketing to achieve monthly Targets• Access network LINE Faults monitoring and resolution.• Using business intelligence tools like Microstrategy® ,SQL, Excel, Tableau, Power BI for strategic Sales Planning, forecasting and setting new Sales Targets at regional level.• Managing Sales KPIs, MTTR and Customer Happiness Index (CHI).• Hands on experience of SAP® for PR, PO, and STO creation. • OPEX & CAPEX budget planning and BoQ preparation for routine operations and network expansion projects.• Supervising Performance Acceptance Test (PAT) to ensure quality installation of new Projects. Show less

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

Six weeks internship program based on a project in utility department focusing on understanding the current SOPs of Power Plant Operation ,identifying short comings and devising new procedures/methods for better efficiency.

Lahore, Punjab, Pakistan

Six weeks internship with key focus on designing single line diagrams of networks along with visits to the Grid Stations for hands on experience and learn about working of TSG and Design Department with special emphasis on design parameters for construction of new grids & protection schemes of power transformers including relay and circuit breaker systems.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, 3.44/4

Activities and Societies: Treasurer | Youth Entrepreneurship Society | (08/2016 – 05/2017) Director Finance & Logistics | TABA (07/2016 –.

Executive Mba, Supply Chain, 4/4

Intermediate, Pre-Engineering, 957/1100

O-Levels, Sciences, 5A* , 3B