Muhammad Rizwan Arshad Email and Phone Number
Highly motivated individual having 6+ years of experience in Telecom Sector and 2+ years Experience in Solar indsutry with strong Technical, Analytical and management skills. Committed to working as a collaborative and positive team member, striving to utilize my knowledge and expertise for optimal results. Seeking career opportunity in an organization that provides enabling environment to practice my strengths and further enhance my skill set.Professional expertise includes:• Network troubleshooting.• Vendor management. • Operations management. • PAT (Provisional Acceptance Testing) activities planning, execution, monitoring and conflict resolution. • Customer relationship management.• Incident management and preparing RCA documents. • Cross Functional Team Leadership-Communicating with all stakeholders for complaint troubleshooting, E2E Testing and resolution with proper RCA.• Good communication, leadership, and management skills. • Strong data analysis and problem-solving skills.
Pakistan Telecommunication Company Limited
View- Website:
- ptcl.com.pk
- Employees:
- 334
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Assistant Manager Zonal NocPakistan Telecommunication Company LimitedLahore, Pk -
Assistant Manager Zonal NocPakistan Telecommunication Company Limited Nov 2018 - PresentLahore, Punjab, Pakistan•Access network monitoring and Managing multi-vendor FTTX/Fixed Broadband Solution (Huawei-NCE , ZTE-U31, Nokia-VAMS)•Using Data analysis & Network Info Tools for troubleshooting network related issues( SolarWinds® Orion®, Oracle BI & Siebel CRM, IBM® Maximo®,HPE Service Manager).•Corporate Links VPN configurations, static IP allocation, E2E deployment and troubleshooting.•Provide L-2 Support for analysis and troubleshooting to Business Operation Teams within pre defined… Show more •Access network monitoring and Managing multi-vendor FTTX/Fixed Broadband Solution (Huawei-NCE , ZTE-U31, Nokia-VAMS)•Using Data analysis & Network Info Tools for troubleshooting network related issues( SolarWinds® Orion®, Oracle BI & Siebel CRM, IBM® Maximo®,HPE Service Manager).•Corporate Links VPN configurations, static IP allocation, E2E deployment and troubleshooting.•Provide L-2 Support for analysis and troubleshooting to Business Operation Teams within pre defined SLA.•PPPoE,VOD & IPTV configuration | VLANs configuration & translation in Access rings/Network Elements.•Network Traffic monitoring and bandwidth enhancement to avoid networking choking/Slow browsing issues.•New GPON/FTTX Rings B-Type configuration/deployment at FDH level to provide protection path/fiber redundancy for CHI improvement.•Tickets Handling, Keeping Track of Incidents & Perform RCA.•Coordinating with MMBB Core Team, Vendors (HW/ZTE/Nokia),Network Operations Field Teams and business Operations(customers) for fault resolutions and E2E media testing.•Network Maintenance and optimization (Hardware extension and Faulty Hardware replacement)•Pro-Active battery Testing of Access NEs(MSAGs/mini exchanges) to avoid Power Outages and increase network availability.•Soft Switch Migrations and Routing (IMS,Huawei-N2000 and ZTE-C5) Show less -
Assistant Business ManagerPakistan Telecommunication Company Limited Aug 2017 - Nov 2018Sheikhupura District, Punjab, Pakistan• Sales and Marketing to achieve monthly Targets• Access network LINE Faults monitoring and resolution.• Using business intelligence tools like Microstrategy® ,SQL, Excel, Tableau, Power BI for strategic Sales Planning, forecasting and setting new Sales Targets at regional level.• Managing Sales KPIs, MTTR and Customer Happiness Index (CHI).• Hands on experience of SAP® for PR, PO, and STO creation. • OPEX & CAPEX budget planning and BoQ preparation for routine operations… Show more • Sales and Marketing to achieve monthly Targets• Access network LINE Faults monitoring and resolution.• Using business intelligence tools like Microstrategy® ,SQL, Excel, Tableau, Power BI for strategic Sales Planning, forecasting and setting new Sales Targets at regional level.• Managing Sales KPIs, MTTR and Customer Happiness Index (CHI).• Hands on experience of SAP® for PR, PO, and STO creation. • OPEX & CAPEX budget planning and BoQ preparation for routine operations and network expansion projects.• Supervising Performance Acceptance Test (PAT) to ensure quality installation of new Projects. Show less -
Director Of OperationsRaygen Solar Jan 2024 - PresentLahore, Punjab, Pakistan -
Internship TraineeTetra Pak May 2016 - Jun 2016Lahore, Punjab, PakistanSix weeks internship program based on a project in utility department focusing on understanding the current SOPs of Power Plant Operation ,identifying short comings and devising new procedures/methods for better efficiency. -
Internship TraineeNational Transmission And Despatch Company Limited (Ntdc) Jun 2015 - Jul 2015Lahore, Punjab, PakistanSix weeks internship with key focus on designing single line diagrams of networks along with visits to the Grid Stations for hands on experience and learn about working of TSG and Design Department with special emphasis on design parameters for construction of new grids & protection schemes of power transformers including relay and circuit breaker systems.
Muhammad Rizwan Arshad Education Details
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Divisional Public School Model Town5A* , 3B
Frequently Asked Questions about Muhammad Rizwan Arshad
What company does Muhammad Rizwan Arshad work for?
Muhammad Rizwan Arshad works for Pakistan Telecommunication Company Limited
What is Muhammad Rizwan Arshad's role at the current company?
Muhammad Rizwan Arshad's current role is Assistant Manager Zonal NOC.
What schools did Muhammad Rizwan Arshad attend?
Muhammad Rizwan Arshad attended National University Of Sciences And Technology (Nust), University Of Management And Technology - Umt, Government College University (Gcu), Lahore, Divisional Public School Model Town.
Who are Muhammad Rizwan Arshad's colleagues?
Muhammad Rizwan Arshad's colleagues are Dr.javed Iqbal, Muhammad Irshad Nadeem Qasmi, Akhlaq Ahmed, Muhammad Abdullah, Inamullah Khyber, Atif Mushtaq, Ayaz Zabad.
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Muhammad Rizwan Arshad
Chartered Management Accountant Student | Advance ExcelKarachi South District -
Muhammad Rizwan Arshad
Traditional Herbalist/Tabib & Fertility Physician At Rizwan Herbal ClinicPakistan1gmail.com2 +923004XXXXXX
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1yahoo.com
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