Primarily responsible for the management and maintenance of the business IT network infrastructure.

Reporting to the IT Director (Core IT), managing and mentoring a team providing OS and infrastructure support within IT. Proactively monitoring infrastructure and service platforms, ensuring service delivery and continuity, also security and compliance across client platforms, device management and standardisation. Portfolio expanded to include responsibilities including cyber security auditing and compliance.

Reporting to the IT Director (Core IT), managing and mentoring team providing OS and infrastructure support within IT. Proactively monitoring infrastructure and service platforms, ensuring service delivery and continuity. License compliance across server and client platforms, device management and standardisation, IAM, software deployments, and vendor management. Part of team completing workforce migration to remote working within several weeks during COVID lockdown, resulting in permanent remote/hybrid working model.

Responsible for IT teams and support operations covering Northern England and Scotland. Group wide asset management and audit capability with Quest Kace SMA & SDA, Snow SLM.

Responsible for IT teams and support operations covering Northern England and parts of Southern Scotland. Reporting to Director of Editorial Systems & Group IT Support managing several teams throughout the region ensuring the delivery of IT services and initiatives. Key role in re-structuring central and regional IT teams into an ITIL driven unified support team. Undertook project to review asset management and implement a CMDB.

Responsible for IT operations in Northeast Division, reporting to the Regional IT Director. Responsible for all aspects of IT infrastructure and management. This includes the management of a small and effective IT team to deliver all local and group IT requirements and initiatives. Migrated division onto centrally hosted group business systems.

Reporting to the IT Manager, responsible for management of Microsoft desktop & server infrastructure. Provided specialist project support at group level for organisation wide systems implementations. Supported group wide Active Directory deployment and completed POC for Exchange 2000 migration. Deployed new publishing system, migrating clients from Mac to Windows environment.

Working for the Directors of the company and then as part of a larger IT team. Responsibilities included the support, administration and development of a large distributed system and network infrastructure and WAN communications, covering both SCO Unix and Microsoft front-end and back-end systems. Key role in design and implementation of distributed retail systems key to company growth. Built custom MIS reporting system.