Melody Taylor Email and Phone Number

Promotes self-service employment services for employers, job seekers, and partner organizations, as well as assists when necessary. Assists customers in filing UI benefit claims, authorizes payment, or provides information on claim status. Independently reviews, investigates, and determines if an individual is eligible or ineligible to receive UI benefits in accordance with UI laws, rules, regulations, and procedures.

Plan and conduct weekly seasonal workshops serving 75-100 families to implement literacy materials from the 'Every Child Ready to Read' curriculum. Organize and incorporate resourceful and informative activities and promotional events (e.g. children’s storytelling, workshops, outreach, presentations, etc.), and develop and maintain a weekly instruction schedule. Utilize technology-based tools effectively such as presentation software or online resources to enhance the overall quality of… Show more Plan and conduct weekly seasonal workshops serving 75-100 families to implement literacy materials from the 'Every Child Ready to Read' curriculum. Organize and incorporate resourceful and informative activities and promotional events (e.g. children’s storytelling, workshops, outreach, presentations, etc.), and develop and maintain a weekly instruction schedule. Utilize technology-based tools effectively such as presentation software or online resources to enhance the overall quality of instruction. Lead and enhance caregiver/child learning experiences by developing and implementing innovative teaching strategies. Assist caregivers and children with research reading materials and references while improving their early literacy skills and abilities to reach school readiness expectations. Assess families' literacy progress through progress monitoring and benchmarking as well as evaluate activity effectiveness through feedback and attendance records. Prepare and process the purchase of equipment and supplies. Regularly review participant data to gauge the effectiveness of the early literacy intervention used to provide a change in strategy. Manage and maintain a sustainability binder regarding methods for outreach, marketing, workshops, curriculum, and evaluations. Develop marketing materials to maintain relationships with community organizations and residents. Draft, create, and advertise the program and upcoming workshops through flyers and social media. Boost information and learning engagement and retention rates by using interactive learning tools and multimedia resources. Show less

Improved overall security measures by conducting thorough risk assessments and implementing effective protocols. Greeted guests professionally and courteously to cultivate a welcoming atmosphere. Reduced security incidents by proactively monitoring surveillance systems of 20+ property sites and responding to alarms in a timely manner. Checked 100+ identifications of personnel and guests entering and exiting secured facilities to eliminate unauthorized visitors. Drafted reports for property… Show more Improved overall security measures by conducting thorough risk assessments and implementing effective protocols. Greeted guests professionally and courteously to cultivate a welcoming atmosphere. Reduced security incidents by proactively monitoring surveillance systems of 20+ property sites and responding to alarms in a timely manner. Checked 100+ identifications of personnel and guests entering and exiting secured facilities to eliminate unauthorized visitors. Drafted reports for property damage, theft, incidents, and accidents and recorded such reports with detailed accounts of occurrences. Gathered information, identified and implemented resolutions, planned follow-ups, and logged and filed incident reports onto computer systems to successfully manage complaints. Implemented safety inspections and oversaw remedial action for potential hazards. Performed numerous guard duties by making judgment decisions within the guidelines of policies and procedures. Show less

Safely operated various types of equipment such as conveyor belts, push-back tractors, and tugs.Coordinated ground crew activities to complete objectives on schedule.Reported equipment malfunctions to the supervisor for immediate repair and attention to avoid creating flight departure delays.Operated equipment while observing standard safety procedures.Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.Verified documentation… Show more Safely operated various types of equipment such as conveyor belts, push-back tractors, and tugs.Coordinated ground crew activities to complete objectives on schedule.Reported equipment malfunctions to the supervisor for immediate repair and attention to avoid creating flight departure delays.Operated equipment while observing standard safety procedures.Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.Verified documentation and condition of freight to ensure quality standards were achieved.Verified quantity and description of materials received by checking merchandise against a packing list. Show less

Provided compassionate and patient-focused care in assisting clients with mentally and/or physically challenging impairments.Supported as well as cultivated participants' independence and well-being.Maintained a clean, safe, and well-organized environment for participants and their families.Monitored progress and documented participant health status changes to keep the care team updated.Administered medication as directed by a physician.Supervised daily activities and aided… Show more Provided compassionate and patient-focused care in assisting clients with mentally and/or physically challenging impairments.Supported as well as cultivated participants' independence and well-being.Maintained a clean, safe, and well-organized environment for participants and their families.Monitored progress and documented participant health status changes to keep the care team updated.Administered medication as directed by a physician.Supervised daily activities and aided staff.Consulted with different healthcare disciplines to offer important mental health support to participants.Cooked meals and assisted participants with eating tasks to support healthy nutrition.Assisted with daily living activities such as running errands and navigating household chores.Ensured participants' daily hygienic needs, assisting with bathing, dressing, dental care, and personal grooming.Transported clients to and from medical appointments with safety and efficiency.Kept all rooms organized and laundered for necessary participant guidance and safety.Built and maintained rapport with participants and family members to facilitate trusting caregiver relationships. Show less

Collected, sorted, and processed mail and packages using postal equipment and procedures.Operated vehicles for loading mail onto trucks.Loaded large containers, utilized moving equipment mechanisms, and maintained tracking mailroom supplies.Weighed packages and sorted mail by category, location, and department.Loaded and unloaded 100 mail sacks and trucks daily.Prepared 100 batches of mail and parcels for distribution.Tasked with the input of incoming & outgoing… Show more Collected, sorted, and processed mail and packages using postal equipment and procedures.Operated vehicles for loading mail onto trucks.Loaded large containers, utilized moving equipment mechanisms, and maintained tracking mailroom supplies.Weighed packages and sorted mail by category, location, and department.Loaded and unloaded 100 mail sacks and trucks daily.Prepared 100 batches of mail and parcels for distribution.Tasked with the input of incoming & outgoing mail/parcel count.Performed routine preventive maintenance on sorting machines and removed envelope jams.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.Carried out day-to-day duties accurately and efficiently.Demonstrated integrity, friendliness, and willingness to help whenever needed.Worked flexible hours: nights, weekends, and holiday shifts.Showcased energy and enthusiasm in a fast-paced environment. Show less

Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.Respectably interacted with the public to disclose directions, explain rules and regulations, and respond to inquiries.Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.Discretely observed the behavior and demeanor of travelers and staff to screen for suspicious actions.Attended daily briefings with… Show more Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.Respectably interacted with the public to disclose directions, explain rules and regulations, and respond to inquiries.Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.Discretely observed the behavior and demeanor of travelers and staff to screen for suspicious actions.Attended daily briefings with supervisors to discuss issues with security screening processes.Adhered to strict screening techniques and procedures while conducting human screenings.Performed deep searches and pat-downs to look for unauthorized materials and items such as drugs and weapons.Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.Conducted bag searches and performed pat-downs of passengers to maintain secure and safe premises.Operated scanning equipment to view internal structures of luggage, purses, and other bags to check for prohibited items.Identified and challenged potentially unauthorized individuals for screening and detention to prevent access to restricted areas. Show less

Managed customer information as a sales associate.Maintained retail inventory to keep management informed of all inquiries.Submitted activity and result reports such as daily call reports, weekly work plans, and monthly and annual territory analyses to upper supervision.Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.Provided historical records by maintaining records on area and customer… Show more Managed customer information as a sales associate.Maintained retail inventory to keep management informed of all inquiries.Submitted activity and result reports such as daily call reports, weekly work plans, and monthly and annual territory analyses to upper supervision.Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.Provided historical records by maintaining records on area and customer sales.Other duties included filing new customer orders and organizing the delivery and display of retail inventory. Show less

Obtained skills and knowledge to proactively resolve customer discrepancies regarding accounts.Processed billing inquiries of credit requests and account disclosures.Three-time overall top-verifier to increase retention and circulation through stop-saves and tracked calls and back-ups to lead.Attracted potential customers by answering product and service questions.Suggested information about other products and services.Opened 10 customer accounts daily, recording account… Show more Obtained skills and knowledge to proactively resolve customer discrepancies regarding accounts.Processed billing inquiries of credit requests and account disclosures.Three-time overall top-verifier to increase retention and circulation through stop-saves and tracked calls and back-ups to lead.Attracted potential customers by answering product and service questions.Suggested information about other products and services.Opened 10 customer accounts daily, recording account information and maintaining customer records.Maintained updated account information.Resolved product and service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solution to solve the problem.Expedited the corrections and adjustments through follow-ups to ensure resolution.Maintained financial accounts by processing customer adjustments.Recommended products and services to management by collecting customer information and analyzing customer needs.Prepared product and service reports by collecting and analyzing customer information.Contributed to team efforts by accomplishing related results as needed.Other skills included 54 WPM typing and word processing, sorting and filing, answering and routing phone calls, data entry, and preparing and processing bills and other documents. Show less