-Handling medical insurance departments regarding approvals.-effective management of clinic front and back office.-Applied strong leadership talents and problem-solving skills to maintainteam efficiency and organize workflows.-Created successful work schedules for each team member to maintaindeadlines and fully staff shifts.-Handled customer complaints, resolved issues and adjusted policies tomeet changing needs.-preparing up to date reports about the entire working of the companyin software

- Interacting with company’s customers to provide them with information to address inquiries regarding product and services.- Dealing with customers complaints and resolve accordingly.- Assisting in selling company’s products and service by assisting customers in making decisions a product to buy. - Maintain financial accounts by processing customers adjustments.- Handle customer complaints, provide appropriate solution and alternative within the time line limits, follow up to ensure resolution keep records of customer intrations process customer accounts and file documents

-Handle daily cash and cheque including payments.-Handle all cash related enquirers from customers-Prepare and process invoices,journal vouchers and employment statements.-Reconciling petty cash-Receive and respond enquirers to customer.