Mayank . Email and Phone Number
I specialize in leadership, team building, and workflow optimization. Over the past few years, I’ve helped teams streamline processes, deliver high-quality content, and build strong client relationships across industries like Publishing, BFSI, E-commerce, Technology, and more.What I Bring to the Table✅ Leadership: Built and managed a team of 30+ editors and writers from scratch, introducing processes that reduced turnaround time by 40%.✅ Content Operations Management: Led multi-sector content strategies at Text Mercato and Pepper Content, delivering results for industries like BFSI, E-commerce, Technology, Healthcare, Real Estate, and Travel.✅ Results-driven: Increased client satisfaction scores (CSAT) to 4+ consistently while optimizing workflows to deliver timely, high-quality results.✅ Cross-functional Collaboration: Worked closely with authors, editors, and designers to align content with strategic goals.Industries I've Worked WithPublishing: Leading content submissions and author management.Content Marketing: Leading teams and driving content strategy to increase the margins and profitability. BFSI & E-commerce: Creating data-driven strategies to boost visibility.Tech & Consulting: Delivering editorial solutions for global brands.Skills Snapshot🛠️ Content Strategy & Marketing | Team Leadership | SEO Optimization🛠️ Client Management | Workflow Optimization | Investment Portfolio Management🛠️ Data Analysis (Python, Pandas, Matplotlib) | Cross-Functional CollaborationI thrive on combining structured processes with creative problem-solving to deliver excellence across teams and projects.🌟 Let’s Connect!I'd love to hear from you if you’re looking for someone to elevate your content strategy, streamline operations, or lead high-performing teams.📧 Email: mayankgupta1692@gmail.com#ContentManagement #WorkflowOptimization #Publishing #TeamLeadership #ContentStrategy #BFSI #Ecommerce #SEO #Operations #ProjectManagement
Indian Institute Of Management, Indore
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Member Of Corporate Interaction CommitteeIndian Institute Of Management, IndoreDelhi, India
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Head Of SubmissionsZebralearn Jun 2024 - PresentSpearheaded end-to-end submissions process, managed key brand partnerships, and streamlined workflow to enhance submission quality and relevance, drive collaboration, and increase efficiency.• Led author approval process, evaluating submissions based on quality, market fit, and potential impact.• Developed and optimized submission process by incorporating ghostwriting and content sessions.• Collaborated with publishing team to conceptualize design themes and value-additions. -
Content ManagerText Mercato Solutions Private Limited Jun 2023 - May 2024• Managed content operations for enterprise clients in various sectors, leading a team of writers, editors, and designers to ensure high-quality output.• Implemented content & design strategies aligned with client goals, overseeing creation across websites, blogs, and social media.• Conducted keyword research to optimize SEO content, improving visibility and organic traffic. -
Content ManagerPepper Content May 2022 - Jun 2023• Managed high-priority clients in various sectors for the AdaniOne app.• Supervised a team of writers and editors in content production.• Developed content strategies to improve quality and consistency.• Increased customer satisfaction by 25% with engaging content. -
Content DeveloperHolavira Apr 2021 - Nov 2021Designed and researched courses for the personality development of children that were well-received by students and parents.Collaborated with a team of educators and designers to create engaging, informative, and age-appropriate high-quality content.Managed the development process from start to finish, increasing student engagement and learning outcomes.
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Client ManagerMayank Investments Private Limited Oct 2018 - Apr 2021Managed the portfolio of over 20 clients, providing a substantial return.Developed and implemented a risk-managed investment strategy that protected clients' assets during market volatility. -
Graduate Engineering TraineeSchneider Electric Jul 2014 - Sep 2015KolkataDirectly dealt with customers and channel partners to sell, retrofit, and revamp switchgear.Planned, organised, and managed the overall engineering of several projects.Delivered effective business solutions with client satisfaction.Projects handled during tenure:Closed a project worth INR 1 crore by submitting as-built drawings and obtaining the PAC (Provisional Acceptance Certificate) from the customer.Supervised and completed the engineering of a project worth INR 10 crores within the deadline despite submission delays, architectural challenges, and unforeseen natural disasters. -
Sales And Marketing InternSchneider Electric Jan 2014 - Jun 2014Gurugram, Haryana, IndiaConducted market research to identify future trends for medium-voltage products.Developed and implemented sales strategies to generate new business and increase market share.
Mayank . Education Details
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Electrical Engineering
Frequently Asked Questions about Mayank .
What company does Mayank . work for?
Mayank . works for Indian Institute Of Management, Indore
What is Mayank .'s role at the current company?
Mayank .'s current role is Member of Corporate Interaction Committee.
What schools did Mayank . attend?
Mayank . attended Thapar Institute Of Engineering & Technology, Thapar Institute Of Engineering & Technology.
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