• Responsible for operations, administration and upgrades on Nutanix environment (Prism Central, Nutanix files, Data Protection,) in the main Site and DR site.• Responsible for operations, administration and upgrades on VMware and VxRail products (vCenter, ESXI, Dell IDRAC, Dell Operations Manager) in the main Site and DR site.• Responsible for operations and administration on Microsoft products (Active Directory, Exchange 2019, MSSQL) in the main Site and DR site.• Responsible for Azure administration Microsoft Office 365 Security center (AIP & DLP)• Responsible for operations and administration on Citrix products (ShareFile, NetScaler,VDI).• Responsible for Infoblox DNS administration.• Responsible for Manage Engine products (AD Audit Plus, Exchange Report Plus, Desktop Central, ADManager) in the main Site and other branches.• Responsible for Patch Management and closing security findings and vulnerabilities.• Operational tasks for Linux servers (RedHat ,Centos).• Preparing for DR activities and server migrations.• Assess and recommend improvements to the security of operational technology.

• Deploying IT infrastructure solutions and implementation for ManageEngine Products• Participate in presales activities as presenting demos, POC and gathering requirements.• Delivering technical training for customers.

• Providing Technical Support to all clients related to ManageEngine Products.• Provide Remote Access support for all IT incidents received.• ManageEngine applications Administration, Implementation, configure, POCs, integrate and test the implemented solution based on Technical and Business requirements.• Writing and execution PowerShell scripts/extracts as needed.• Writing and execution of DB queries on SQL Server and PostgreSQL Database.• React to High Severity issues technical situation that requires immediate attention.

-Implement, configure and troubleshooting Microsoft windows server 2012.-Administering Windows Server networks,domains, roles and services.-Troubleshooting and maintenance Active directory, DNS and DHCP.-Implementing, Managing and Monitoring Network Devices.-Working on cloud solutions and administering Windows Server networks.-Working on cloud solutions on Microsoft Azure platform.-Monitoring Virtual Machine and Virtual Network on Microsoft Azure .-Develop solutions to customer problems using the best technologies available.

Joined to the Microsoft Student Partners program at Zagazig university. trained in : - Windows Server, Active Directory, DNS, DHCP, SQL server, Microsoft Azure Virtual Machines,Virtual Networks and Storage By Microsoft experts . - Working with IT Pros vertical in Microsoft . - Leading a team in my university campus at Zagazig Tech Club - Writing blog posts about Microsoft technology . - Holding Offline sessions to help students working on Microsoft products