Maansi Gupta Email & Phone Number

Mississauga, Ontario, Canada

• Analyzed, identified, and diagnosed common faults and symptoms according to established processes and procedures of various clients while performing inquiries with NOC/SOC personnel or other support teams regarding.
• Provided operational support and monitored system consoles for problems, observed equipment and control panels for operator alerts, messages and/or error indicators and responded accordingly.
• Worked closely with vendors and clients to coordinate maintenance, upgrades, and troubleshooting of Security Systems.
• Initiated, updated, tracked, and closed trouble tickets on alarmed hardware and software circuit fault isolation using remote test equipment.
• Worked to implement network management tools and processes to improve the NOC capabilities and to ensure quality service levels across all managed networks.

Brampton, Ontario, Canada

• Taught networking and switching related courses and gave insights on common industry practices.
• Provided hands-on experience configuring routers and switches using Cisco Packet Tracer and GNS3.
• Provided academic, personal, and professional help to students and taught them valuable skills like research and networking.
• Performed basic duties of taking exams and maintaining marks & attendance record on D2L by Brightspace.

Delhi, India

- Trained the students in core electronics subjects and in concepts of networking and security by giving them hands on experience on the network management.- Made lecture plans and was a member of curriculum designing team.- Was the part of Time-Table Setting-up Team of the ECE Deptt.- Assessed students on the basis of mock tests, class presentations.

Master Of Engineering - Meng, Computer Networks

Activities and Societies: Recipient of “Computer Networks Academic Excellence Award”

M.Tech, Electronics And Communications Engineering

- Topic for my M.Tech Thesis was "Video Object Tracking Using Kalman Filter". - Wrote a Review Paper "Kalmanology: A rage in Past, Present.

B.Tech, Electronics And Communications Engineering

Activities and Societies: -Participated and Organized many Technical, Non-Technical and Sports Events throughout my four years of.