Maarten Bos Email & Phone Number

Amsterdam, North Holland, Netherlands

- Developing and providing advanced cloud-based software for freight forwarders and NVOCC’s.- Simplifying daily tasks for employees through user-friendly interfaces and automation tools.- Ensuring that our software meets customer expectations and provides a seamless customer experience.- Overseeing the development of a fully integrated front and back-office system, streamlining operations and increasing efficiency.- Collaborating with clients to identify their needs and create customized solutions that address their unique challenges.- Conducting market research to stay up-to-date on industry trends and emerging technologies, ensuring that Myfreight remains at the forefront of innovation.- Building and managing a high-performing team of developers and designers, fostering a culture of creativity, collaboration, and continuous improvement.

Hoofddorp, North Holland, Netherlands

- Managed warehousing and supply chain operations, overseeing inventory levels and ensuring timely delivery of goods.- Successfully reduced transportation costs by 40%, while maintaining the highest level of quality and service to customers.- Collaborated with cross-functional teams, including sales, logistics, and production, to streamline operations and increase efficiency.- Analyzed data, identified trends, and implemented solutions to optimize supply chain performance, resulting in improved cost savings and customer satisfaction.

Schiphol, North Holland, Netherlands

- Identified and pursued new business opportunities, resulting in consistent annual growth of new business turnover by 20%.- Ensured DHL Global Forwarding's employees met customers' high-quality demands by closely monitoring their performance and providing feedback and training when needed.- Served as an escalation point for clients when they could not reach an agreement with the operations department, resolving conflicts in a timely and satisfactory manner.- Achieved customer profitability targets by analyzing sales data, identifying cost-saving measures, and collaborating with other departments to implement changes.- Received the prestigious 'Must Win' business award for securing five new customers within just two months, leveraging exceptional communication and negotiation skills.- Cultivated strong relationships with existing customers and partners by providing exceptional service, anticipating their needs, and consistently exceeding their expectations.

Hoofddorp

- Managed relationships with major accounts and generated new leads to create agreements, including final price decisions- Closed big deals with new customers like Albert Heijn and expanded this account from zero to thirteen branches- Ensured Eurojob's employees met customer's quality demands- Devised and produced a training video for foreign employees- Acted as an escalation point when clients couldn't come to an agreement with their dedicated field manager- Contributed to the strategy team by defining new ways to penetrate the market and was responsible for customer profitability.

- Found airlines to utilize Menzies World Cargo as their cargo and passenger handler.- Managed legal agreements between Menzies and its customers to ensure compliance and satisfaction.- Oversaw tenders for aircraft cleaning and de-icing to ensure high-quality service and competitive pricing.- Built and maintained a comprehensive contract database to streamline operations and ensure accuracy.