In the role of Process Developer I am responsible for developing new solutions at Schiphol's airside, which range from new infrastructure to new processes and procedures. This involves collecting requirements from all involved stakeholders and using these to develop a concept of operations. This concept of operations is then used as the basis for the design of new infrastructure and/or new processes.Among my projects I developed the requirements for a stopbar on one of the runways, in order to prevent runway incursions. This is one of the projects that has satisfied one of the recommendations of the Dutch Safety Board.Another project is the development of the Outbound Holding process that will improve efficiency of our aircraft and passenger flow, where an aircraft ready for departure, but with a start up delay will be moved from its gate to a holding position elsewhere on the airport, to make way for an inbound aircraft.I have also been part of the taxibot project where I lead the development of a concept of operations (CONOPS) to introduce sustainable taxiing at Schiphol Airport. This CONOPS was developed with 4 airlines and their ground handling companies.

In the role of systems engineer I was part of the Part-M department in TUI fly NL. The main responsibilities were carrying out oversight activities of the subcontracted activities to TUI fly Belgium and TUI Airways. I was also part of the TUI wide project team that is responsible for merging the MRO software solution of each of the five TUI airlines into one central system.

As Tech Services Supervisor I lead the team of Tech Services Engineers keeping all Maintenance Programmes up to date, review Airworthiness information (AD's, ASB SB etc) and support the engineering department. In addition the department supports the Business Development department with technical expertise during bids.I was also one of the company occurrence investigators supporting the Safety and Compliance department.In addition I chaired the employee representatives group during a major change of the business, where we adviced and negotiate with the management team on the best way to implement the change.

As Project manager I was involved in a wide range of Projects, from installing minor modifications on the various aircraft within the CHS fleet to being the Technical and Project lead on bids for new contracts. During the modification projects I was responsible for the entire process, from detailing the Statement of Work, liaising with the Design Organisation, raising purchase orders for all materials to creating the Workcards for the engineering department to install the modifications.As Technical and Project lead during bids I was repsonsible for putting together the project management plan for the delivery of a new service, spread over various bases. As the technical lead I was involved in the negotiations for the procurement of aircraft and the support agreement for the engines.

As project engineer I was responsible for the following activities:- Management of modifications of helicopters of all customers including Defense Helicopter Flying School, from bid proposal phase through, design, manufacture, installation, testing and in service support. Modifications range from minor mechanical to full Search and Rescue modifications.- Fault finding on current systems and new systems as part of installations of modifications.- Bid proposal support varying from technical specification write up to performance calculations.- Aircraft evaluation/selection for tenders and/or replacement of in service aircraft.- Liaison with various EASA approved design organisations.- Liaison / Negotiations with various OEMs for the supply of parts and material for the various modifications and to keep up to date on new technology.- Experience in dealing with various military organisations in both the UK and the Netherlands.For a year I have been seconded to the UK MoD to support the Type Airwortiness Authority on the military registered A109E and AW139. Tasks including changes to Release to Service, adding new aircraft type to Release to Service and organising Platform Safety Working Group meetings that underpin the safety case for the relevant platforms.

The Air Transport Management course provides students with a thorough grounding in all air transport issues as well as managerial, interpersonal, financial and analytical skills.10 Module completed, and an optional module of Airline Fleet Planning have successfully been completed, followed by a group project. The aim of the group project was to launch a new airline. Our group developed a new airline operating from Vietnam benefiting from the economic boom the country is experiencing. After also having completed the group project successfully the final hurdle was the Thesis. My chosen topic was the economic feasibility of the Blended Wing Body airliner. After having consulted many sources and having spent many hours in the library I managed to finish the Thesis in time and with positive result.

Checking regulations, including ICAO, on all infrastructure projects on airside, ranging from access roads for fuel bowsers to runway markings and signs.

Thesis topic: Optimisation of runway maintenance costs and non-performance costs of KLM.

During evenings and weekends, providing passengers at Schiphol with information regarding flights, airport information and travel arrangement from the airport.

Improving an online tool for mechanics so they are able to access key work instructions faster and prevent them from contacting back-office Engineering department unnecessarily. Also joined and assisted structure engineers during their work.

Platform baggage supervisor, during weekends and evenings until November when I started as Aircraft de-icer, also during weekends and evenings.

Course to become Naval Navigation Officer, not completed.