Maaz Shaikh Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, On, Canada

Toronto, Ontario, Canada

• Establishing relationship with customers to better assist them during this pandemic by providing forbearance to ease existing financial hardship.• Providing pro-active solutions and tech support to enable clients to use the self-service platform.• Successfully collected more than US$1 M for a US based bank in the past 1 year. • Managing borrower’s account by offering repayment plans, loan modifications and instigating deferral options to bring accounts current.• Asking the… Show more • Establishing relationship with customers to better assist them during this pandemic by providing forbearance to ease existing financial hardship.• Providing pro-active solutions and tech support to enable clients to use the self-service platform.• Successfully collected more than US$1 M for a US based bank in the past 1 year. • Managing borrower’s account by offering repayment plans, loan modifications and instigating deferral options to bring accounts current.• Asking the correct probing questions to develop a customized repayment plan for each client.• Successfully adhering to critical compliance by following FDCPA & TCPA guidelines. Show less

Toronto, Canada Area

• Modeling, Promoting and Implementing a strategic plan for the highest level of customer service.• Managing cash ins, cash outs and ensuring safe drops.• Resolving customer complaints by investigating problems, developing solutions and preparing reports.• Using sales and negotiation expertise to retain customers by offering creative solutions while following retention guidelines.• Monitoring transactions for any discrepancies and taking effective actions.

Toronto, Ontario, Canada

Sultanate Of Oman

• Professionally managing Import/Export shipments on daily basis.• Working closely with operations manager to handle FTL/LTL/FCL/LCL shipment.• Interacting with customers to provide updates regarding custom regulations, documentation and shipment status.• Building strong relationships with prospective clients and assisting them in getting the best possible Import/Export quotations.• Prioritizing daily workflows such as managing inventory, preparing import/export documentations… Show more • Professionally managing Import/Export shipments on daily basis.• Working closely with operations manager to handle FTL/LTL/FCL/LCL shipment.• Interacting with customers to provide updates regarding custom regulations, documentation and shipment status.• Building strong relationships with prospective clients and assisting them in getting the best possible Import/Export quotations.• Prioritizing daily workflows such as managing inventory, preparing import/export documentations, maintaining comprehensive shipping database and solving customer discrepancies Show less

Mumbai Area, India

Implemented Promotion Strategy and Content Strategy.Created and Managed Social Ad Campaigns.Ushered in significant clientele which resulted in a generous amount of revenue.

Marketing

International Business

Bachelor'S Degree, Management Studies

High School