Mali Bayhan Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Administer, upkeep, configure, and upgrade/expand all workstations, IP phones, and general technology in a 60+ user environment.Ensure proper security and compliance processes are in place to ensure data security.Provide onsite and remote troubleshooting solutions for all computer and operating system issues.Work with the development team to improve the development process.

Canada

- Developed comprehensive Terraform configurations, provisioning and managing cloud resources- Leveraged Ansible to automate server provisioning and configuration, reduced deployment time and minimized human errors.- Collaborated with cross-functional teams to define infrastructure requirements, design automation workflows, and ensured seamless integration with existing systems- Hands-on experience managing virtualization technologies and cloud computing, with a focus on mainly Google Cloud also experienced with AWS.

Vancouver, British Columbia, Canada

- Utilized Kubernetes as the backend service and developed and implemented Ansible playbooks, roles, and host configurations to effectively manage and streamline SwaggerHub API Development Application.- Demonstrated consistent proficiency in maintaining and updating critical services such as SonarQube, JetBrains License Server, and Jenkins Servers by utilizing Ansible for seamless deployments and configurations.- Proactively organized and facilitated meetings, effectively coordinating cross-functional teams during major changes to ensure seamless implementation and successful outcomes.- Played a pivotal role in the monitoring team during the migration process from Zabbix to the Grafana Stack, providing valuable assistance and support in ensuring a smooth transition and uninterrupted monitoring capabilities.- Contributed to the successful migration of development and test systems, transitioning from Vagrant with VirtualBox as the backend to containerized environments with Docker as the backend, optimizing resource utilization and enhancing scalability.- Implemented fault-tolerant solutions to ensure maximum system uptime for Atlassian products Confluence and Jira.- I effectively managed services on RedHat and CentOS servers, ensuring regular updates and maintenance for optimal performance.

Vancouver, Canada Area

- Migrated existing code repository to a self-hosted GitLab instance, ensuring a seamless transition, optimizing performance, and providing training for enhanced team collaboration and version control.- Tasked with managing technical support for internal team across North America, diligently tracking 200+ issues across 18 months, successfully solving and executing assistance to maintain productivity of company. - Supervised the organization of specialized technical assistance for several IBM environments for 10+ clients over 18 months, meticulously diagnosing issues and completing, including installing and upgrading, effectively assisting and tailoring aid to clients during tenure.- Assisted Technical Services Team to expertly install cloud implementations through 8 weeks during Q1 of 2020, leveraging skills in efficient communication during interactions with 6 team members and managers, actively listening and responding appropriately to build rapport and establish expertise within the company.- Engaged with clear communication across collaborations with 4 internal and customer team members, acutely attending to the requirements and needs of colleagues, to promptly address issues regarding status, diagnosis, and next steps, during tenure.- Utilized my proficient knowledge of Python and PHP to design and develop an automated log processing application, replacing a labor-intensive process that previously required the efforts of two individuals over a span of two days, enabling efficient collection, processing, and report generation of customer logs.

Turkey

- Oversaw the control and monitoring of ongoing processes of 100+ unix-like systems, engaging with historical expertise in system administration to note 25 major maintenance issues and operational support during Q1 of 2014.- Proactively supervised the installation and configuring process of 100+ unix-like systems, identifying and noting efficient ways to connect the systems.- Capitalized on opportunities to work with Virtualization (VMWare, Hyper-V) and Management of Firewall (PaloAlto, PFSense, Check Point) throughout 12 months of 2016, further developing personal skills in various technologies to establish knowledge and proficiency of skills in Hacettepe University. - Proficient in setting up and maintaining virtual machines using VMWare ecosystems and cloud-based instances.

Adapted old network and system structure to new technology with a very well experienced team. Lots of physical systems migrated to virtual envirement. And more systems added to structure.

Zonguldak, Turkey

Zonguldak, Turkey

Zonguldak, Turkey