Mabel Chow, Msc., Pmp Email & Phone Number

Toronto, Canada Area

o Manage and facilitate divisional strategic planning workshops providing oversight, lessons learned, and educational outreach to senior management and C-Suiteo Strengthened intra-divisional collaboration through regular contacts, working partnerships, and by initiating and facilitating information sharing sessionso Responsible for innovating divisional planning process enabling higher response turnover, increased internal stakeholder engagement, and better change request trackingo Reduce percentage of deficient Registration as a New Seller applications using behavioural economic methodologies (nudging) with desired outcome to decrease redundancies and increase savingso Mitigate enterprise risks through implementation of divisional document management lifecycle including design of Sharepoint document library, conducting needs assessment, and peer-driven social media platformo Oversee change management activities with post-integration of Ontario Racing Commission (Racing Operations) with the AGCO in cooperation with Human Resources, Finance, and Procurement Divisionso Increase project profile through conference and Unit meeting speaking engagements resulting in better understanding of business needs and building working partnerships with internal stakeholders

Toronto, Canada Area

o Optimized RFP process for $20 million-dollar Contract for gaming modernization within the province of Ontario resulting in streamlined financial reporting aligned to funding structure, oversight in contract and vendor management, and database management o Delivered user training on GreatPlains (tracking system for spending on $20 million dollar RFP) including defining accountabilities, maintaining data integrity, financial reconciliation, and documenting processes using MS Visioo Responsible for consultant on-boarding/exit activities and project quality assurance including issues management, performance review, and adherence to government expense directiveso Coordinated build of external portal to shared document library using Office 365 including participating in user requirements gathering, systems design, and user acceptance testing (UAT)o Developed project reporting artefacts (change logs, decision/risk tracking logs, dashboards), processed information for C-Suite reporting, and escalated issues to project manager as appropriateo Led innovative programming of lunchtime educational series resulting in increased peer-to-peer discussions (panel discussion), accessibility (video recorded sessions and WebEx), and program feedback

Toronto, Canada Area

o Ensured data integrity is maintained for Gaming Compliance Management System records management, including resolving issues related to quality, managing issues logs, and working with IT specialistso Reviewed and assessed Internal Control Manual (ICM) submissions, including coordinating content revisions, systems updates and informing team members of upgradeso Synchronised content in Internal Notification Matrix to correspond with internal processes and procedureso Acted as a resource to managers for document record keeping, Ministry Directives for travel and vehicle expense, and procurement orderso Organised highly attended Internet Gaming (iGaming) launch event including procurement of videoconference package, venue selection, food orders, event logistics, speaker notes, and communications

Toronto, Canada Area

o Provided overall direction and guidance for program delivery to ensure operational compliance with EO policy and directiveso Created emergency preparedness plan and integrated notification protocol to reduce impact of province-wide medical emergencies on operations including governance, administration and stakeholder accountabilitieso Established working partnerships with Canadian Armed Forces and the Department of Foreign Affairs & International Trade (DFAIT) to support program delivery to electors living outside of Ontarioo Managed resource allocation to ensure continuous program implementation including acting as Human Resource liaison, creating staff scheduling, maintaining records database, and coordinating staff training

Toronto, Canada Area

• Responsible for process management including auditing contract accuracy, document collection, and tracking defaulted contracts

Freiburg Area, Germany

• Drove organizational mandate to build committed municipal membership through work on stakeholder relationship and campaign building

Greater New York City Area

• Coordinated the reporting and data cleansing of greenhouse gas emissions from various United Nations field operations• Developed training manuals to support roll-out of greenhouse gas inventory project which including drafting summary of project methodologies and implementation schedule for project reporting• Participated in project virtual team meetings

Toronto, Canada Area

• Executed academic and faculty policies and procedures involving records and data management, compliant resolution, and performing curriculum audits• Expedited accounts management at Accounting Office by performing reconciliations, reimbursements, and cash advances

Toronto, Canada Area

• Fostered stakeholder relationships, improved communications, and integrated records management resulting in enhanced student experience and income for professional certification program

Certificate In Project Management, Project Management

M. Sc International Masters, Sustainable Development

Activities and Societies: Scholar, Intensive European field study course, Uppsala University, Water Resource Management – Greece Nafplion.

Honours Bachelor, Urban, Social, Economic Geography & Anthropology

Parallel studies focused on the interaction between the social, economic, and urban environment and culture of societies.