Mabel Williams Email & Phone Number

San Antonio, Texas

Prepared individual federal and states tax returns.

Vicenza, Italy

Preparing tax returns for an H&R Block franchise on a US Army base. Managing and setting appointments for clients.Managing and making work schedules for me and 2 additional contracted tax preparers to ensure that contract with AAFES is met.Ensuring that hardware and software issues are solved within our office.Managing daily sales register in compliance with AAFES procedures.

San Antonio, Tx

Prepared individual federal and states tax returns.

Dallas/Fort Worth Area, Tx

Collected and analyzed data in support of American Airlines' revenue management system using operations research techniques.Tested enhancements made to flight booking software and documented problems found in Graphical User Interface (GUI)Interfaced with international clients (U.K., Australia and Peru) as well as U.S. based clients on projects with an estimated duration ranging from 1 week to 6 months with budgets ranging from $10k to 500k.Led 3 to 7 member teams in application development and testing efforts.Trained application runtime to new and first-time computer users.Led development effort for American Airlines Self-Service Check-In Unit by developing application using Visual Basic and Macromedia's Director.Developed an integrated software modifications for the largest Peruvian travel agency.Integrated Belgium rail reservation functionality for American Express.Updated airport ticket distribution in the U.K. for 18 airlines.Prepared the consolidator fare database as an add-on for existing Sabre applications.Tracked and resolved problems/errors made by airport agents.Wrote functional specification documents.

San Diego, Ca

Developed processes for implementation of an automated data collection system to track inventory, shop floor movement and labor collection.Created and developed new training certification program for manufacturing processes.Performed traditional IE tasks: facility planning and work measurement.

San Diego, Ca

Ensured the custom systems with budgets ranging from $10k to $250k satisfied customer requirements and needs.Identified and assigned mechanical and electrical design tasks to the proper personnel.Acted as a liaison between sales, engineering and manufacturing to increase communication between these groups.

Wayland, Ny

Assisted in relayout of the plant which included updating drawings using Autocad, expanding new areas, and coordinating production and maintenance activities.Improved processes through enhancing methods, tools and production flows.Analyzed machine and labor capacities of different areas and justified costs for new and improved machinery.

Rochester, Ny

Assisted labs and graded assignments in FORTRAN, C and Human Factors courses.Designed an developed a robotic gripper system and interface.Organized and conducted tours of IE labs for prospective freshmen and transfer students.