Moustafa Abu Farha Email & Phone Number

Amman, Jordan

Jordan

• Records all details for contracts, purchase requisitions and purchase orders in the related database.
• Develops SOPs for procurement procedures at the Office.
• Overseas inventory control and ordering of supplies.
• Responsible for the coordination of vendors and suppliers.
• Liaises with various businesses to determine the quality and cost of their products and services.
• Monitors businesses and products availability to pay the best price for the products and services required at the Office without sacrificing the quality or delivery times.

Amman Governorate, Jordan

• Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up.
• Identified development opportunities using quality assurance and provide ongoing training, coaching and mentoring on as-needed basis for call center.
• Administrate all social media channels.
• Create and lunch marketing campaigns through social media.
• Marketing content creation.
• Respond to all inquiries received on social media channels.

Amman Governorate, Jordan

Serving the customers and receiving problems from the customers and solve it.Selling the customers latest packages (GSM, Internet, Handsets).Provide customers with information on internet packages and promotions.Helping the customer to choose the best package for his family.Generate tickets for problems that cannot be resolved.Fully aware of all laws &.

Jordan

- Auditing subscribers insurance policies and make sure that they arecorrectly with our agreements and terms.- Entering the subscriber’s information into the TPA system.- Answering fleet manager by email, phone or fax for any inquiry aboutpolicies and services.- Provide all subscribers report to the administrative department.- Provide treatment forms and.

Jordan

Handling calls from the customers and receiving problems from the customers and solve it.Commit with the schedule to achieve the best adherence.Generate tickets for problems that cannot be resolved over the phone.Up-sold services to existing customers.Fully aware of all laws & regulations regarding data protection.Provided callers with information on.