Mac Smith Email & Phone Number

Greater Savannah Area

WillScot Mobile Mini Holdings Corp is a North American company providing modular space and portable storage solutions. The company leases turnkey office space and storage solutions for temporary applications across a diverse customer base in the commercial and industrial, construction, retail, education, health care, government, transportation, security, and energy sectors. Its operating segment includes North America Modular; North America Storage; United Kingdom Storage and Tank and Pump. The company generates maximum revenue from the NA Modular segment. Geographically, it derives a majority of revenue from the United States.

Savannah, Georgia

Directed 5 departments consisting of Parts, Field Service, In-House Repair Shop, and Dispatch. Responsible for the P & L in all departments. Managed office personnel consisting of 2 Field Managers, 2 Office admins, and 4 Parts Clerks. The Field Service Technicians consisted of 24 mobile techs. and one in-house shop tech.During my time at Lift Power, I managed the COViD 19 precautions with no loss of work time and no confirmed exposures. The year-over-year budget was exceeded and was the best growth year in the Savannah Branch history. The over the counter parts sales rose to a 61% growth over previous years and service followed suit with substantial growth numbers. Along with the financial growth, we grew our headcount by three field technicians.I assumed the Safety Managers role in July of 2020 and began a training program via ZOOM providing training on all OSHA and industry requirements. The companies safety rating rose in the past year and upon leaving was at an injury-free count of 140 days.I was responsible for a service area from the lower tri-counties in South Carolina south to Brunswick Ga and west to Tifftin, Ga. This consisted of 250 customers to include Dollar Tree, Target (Savannah and Midway), Home Depot, Lowes, Coca-Cola, and Pepsi.During my tenure, the team improved the service time from 2.3 days to complete to 1.2 days completion. We improved the after-hours service response by refining the customer call-in procedure and providing training to customers to ensure we were meeting their repair needs.

South Carolina

Responsible for designing and overseeing the installation of telecommunications equipment and facilities, such as complex electronic switching systems, and other plain old telephone service facilities, optical fiber cabling, IP networks, and microwave transmission systems.

Savannah, Georgia Area

Savannah, Ga 8/2017- 3/2019Sole responsibility for all aspects of the operating P&L for a 163,000 SQ FT warehouse. Manage the payroll for 30 full time employees via an online administration tool ADP. Directed all accounting in AR and AP for the Savannah Branch to ensure proper billing of customer invoices and payables were met with in the monthly close out. Ensure US Customs regulations are met, and safety standards are adhered to in all phases of warehouse operations. Proficient on all CMS and TMS transport freight systems. Provided distribution operations management for multiple retail outlets (Sam’s/Costco/Home Depot/Amazon and Belk). Recovered from a 30-day notice of contract cancellation with Panasonic in August of 2017 to an increase in product volume.CHARLESTON, SC 1/2016- 8/2017Sole responsibility for all aspects of the operating P&L for a 97,000 SQ FT warehouse. Manage the payroll for 25 full time employees via an online administration tool ADP. Support the facility as the HR Generalist covering health care benefits and employee 401K participation. Responsible for negotiations on service contracts for maintaining in house equipment and the facilities. Directed all accounting in AR and AP for the Charleston Branch to ensure proper billing of customer invoices and payables were met with in the monthly close out. Worked with several 3 PL groups to ensure staffing is met to meet the 99.4% satisfaction scale on delivered freight. Ensure US Customs regulations are met, and safety standards are adhered to in all phases of warehouse operations. Direct the training in HAZMAT certifications for all key employees in keeping with EPA standard requirements. Proficient on all CMS and TMS transport freight systems. Increase production in cross dock operations going from 5 containers a day to 10 and increase the out bound production from 7 to 15 dry van loads a day. Grow the overall revenue from 115k a month to a 326K on average a month income revenue.

Savannah, Georgia Area

Directed daily operations for a distribution warehouse and container port traffic. Managed a team of 3PL associates in shipping and receiving import products to area Distribution Centers. Lead the direct to consumer shipping team for the Teeter brand medical tables for The Home Shopping Network ,Teeter Direct On-Line and Office Depot. Performed Traffic/Yard Management for domestic and export production.Managed the implementation of new Warehouse Management System (Red Prairie) Directed the import and domestic shipment of three major accounts Petsmart, Teeter and Office Depot.Lead the security department in daily operations. Performed as chairman on the Safety Committee for a 4 warehouse campus.

Savannah, Georgia Area

Directed daily operations for a distribution warehouse. Managed a team of 6 Supervisors and 200 Employees in a seasonal position shipping Black Friday products for Wal-Mart. Managed aggressive shipping schedule moving 1.5 million cases of product to 850 Wal-Mart locations in two months.Provided financial reports against operational results. Directed the safety and operational training on material handling equipment.

Raleigh, Nc

Directed daily communication upgrades via contract for ATT Mobility. Managed a team of PMs on an upgrade project for ATT’s 4G communications project. Worked directly with the ATT Engineering team to ensure quality design plans were implemented. Managed an aggressive schedule to meet ATT Sales commitments in market specific cities of 1800 cell sites covering two states. Provided financial reports on P&L against operational results. Selected Contributions:Increased quality installation standards created an onsite training program to allow a hands on installation to ensure ATT standards were met. Implemented a VISIO training program that improved redline drawings and saving site technicians 2 hours per site on productivity.

Hilton Head Is. , Sc

Directed daily operations of all communication, business facilities and fleet management consisting of 98 buildings throughout a two-state region. Managed annual operating budget of $2.8M based on combined facilities and fleet forecasts. Established and implemented standard security and safety policies. Interfaced extensively with vendors; negotiated service contracts for ongoing maintenance for HVAC, grounds, and janitorial services. Teamed with in-house legal council on purchase and lease agreements for existing and new facilities. Managed inventory of 178 service and pool vehicles. Provided hands-on training sessions to personnel regarding security processes, operations, and state/ federal regulations. Selected Contributions:Decreased operational budget $150K annually by successfully renegotiating all contracts. Designed and implemented a company-wide security system/ policy that limited public access to sensitive company areas by requiring photo identification and proximity access cards; efforts improved security overall by 75% based on an independent system audit.Planned and coordinated an energy saving program company-wide; collaborated with local power companies to perform a peak-use analysis on each communication site and installing programmable power management systems. Recognized for outstanding contributions; advanced into newly created position that centralized operational processes.

Hilton Head Is. , S.C.

Provided network engineering and support across entire corporate structure. Planned and coordinated all phases of projects; ensured team members received complete documentation packages and scopes of work. Held full accountability for monitoring, analyzing, and troubleshooting network performance; identified potential areas for system outages and instituted resolutions to alleviate/ minimize future issues. Established and maintained collaborative relationships with suppliers; managed engineering equipment inventory of $1.5M. Offered recommendations to chief Engineer/CTO regarding network expansion requirements for future growth. Selected Contributions:Maintained CAPEX budget within expectations while continually increasing service base and managing OPEX.Served as proactive member of Executive Team; evaluated new communications equipment and deployment plans to ensure attainment of both delivery and economic goals.

Greater Atlanta Area

Integral in managing operations and initiatives, ensuring optimal customer services and performance.Led operational initiatives focused on driving productivity, increasing revenues, and enhancing satisfaction levels; determined priorities, defined workflow, allocated resources, and resolved issues. Developed and administered annual departmental budget of $4.5M, including salary planning for 65 direct reports. Conducted quality control audits in accordance with Bellcore standards. Proactively attended daily business meetings to present progress and financial reports to executive team comprised of both internal and external customers. Selected Contributions:Surpassed existing customer satisfaction objective by achieving a 4.5% rating on External Customer Satisfaction surveys.Directed field management in creating time/ expense projects that realized an increase of $300K in additional revenue capture. Played key role in developing future leaders; recognized and rewarded business-critical attributes, implemented pay incentives, and facilitated the advancement of personnel into Tester and Site Team Leader roles. Certified as Site Team Leader and Product Tester.

Bachelor'S Degree, Business Administration And Management, General

Associate Of Arts (Aa), Business/Office Automation/Technology/Data Entry, 3.2

Activities and Societies: Administration Computer Systems ManagementStudied business and computer programming.