Ma. Cecilia C. Email & Phone Number

Remote

NCR - National Capital Region, Philippines

• At MATRIX, we match talented professionals with their next job opportunity to take careers to new heights. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from.
• Provides first level of screening to qualified candidates to a specific job order provided by the clients from US, Mexico and Chile companies.
• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
• Sets up interviews between candidates and hiring managers
• Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building.

Makati, National Capital Region, Philippines

• Worked with a US IT Staffing Company located in Atlanta, GA.
• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducted phone interviews to pre-screen candidates, verified their qualifications, availability and compensation requirements; documented these interviews.
• Set up interviews between candidates and hiring managers.
• Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

• Customer Service Advocate/SME/Tier II
• Handled in-bound and out-bound calls from both Health Care Professionals and Customers.
• Transferred customer calls to appropriate or dedicated lines.
• Helped the callers check their benefits and claim status.
• Took escalation calls and was responsible in sending client escalation emails.