* Consistently managed and grew a $5M budget in NE Ohio of customers within the healthcare, pharmaceutical, manufacturing , government and research industries. * Resolved customer requests concerning EPA/DOT regulations as well as pricing concerns. * Worked closely with Corporate Account Managers in identifying and finding solutions on pricing, regulation or operations issues with Fortune 500 clientele. * Directed internal Pricing Managers to implement specific amounts within contract negotiations. * Conflict-resolution in regards to issues with customer invoices, sales order errors, PO discrepancies and customer pickup requests. * Effective documentation in Salesforce on sales calls concerning customer wins, customer losses and any competitor information uncovered.

* Created lab pack and transportation/disposal quotes for customers in Ohio/MI/PA. * Assisted Technical Services & Field Services Account Managers to provide technical and pricing support while supporting them to increase territory revenue. * Met with customers on a continuous basis and probed for competitor information in order to price a lab pack or drum removal accordingly. * Worked closely with chemists to resolve on-site chemical concerns, pricing to system issues, profile discrepancies and customer requests to add inventory last minute.