• Manage the creation of SOWs and contracts as well as oversee the signature process• Complete business operations tasks including order set up, tracking employee hours, making calculations and more via company ERP system• Responsible for providing customers with weekly reports that track project progress as well as ad hoc reporting for executives• Support accounting team by handling POs and invoice submissions on various billing platforms • Handle all office tasks including building maintenance, catering, shipping and more• Supervise contract negotiation, budgeting, logistics and on-site coordination of over events and meetings • Schedule meetings and interviews for executives, many over different time zones

• Prepare quality drinks and food products for customers in accordance with presentation and health standards• Deliver outstanding customer service to all customers by acting with a customer-first attitude • Anticipated customer and store needs by constantly evaluating environment and customers for cues • Maintain a clean and organized workspace and café

• Frequently assist colleagues during rush periods to foster and promote teamwork while providing exceptional service and guest dining experience. • Quickly clean and set tables to maximize table turnover and restaurant efficiencies• Dedicated to ensuring guests receive a pleasant dining experience with quick and friendly service

• Provided excellent customer service while establishing and maintaining effective working relationships with other employees, and customers• Ensured accurate cash register and inventory counts to guarantee correct prices and payments were provided • Maintained a proficient knowledge of restaurant and cart menu to provide best possible service and options to customers

• Scheduled customers for spa services through in person consultation as well as telephone communication• Gained knowledge on the entire product line to provide appropriate recommendations to customers based on their desired outcomes• Cleaned and maintained salon lobby, tanning rooms and beds to ensure a relaxing and enjoyable experience for all customers

• Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service• Developed high quality interpersonal skills through daily communication with coworkers and customers• Demonstrated effective teamwork by communicating with coworkers and working to achieve credit-card sign up goals set by management