Mackenzie Collins Email & Phone Number

Southampton, England, United Kingdom

My role as a Field Service Engineer see's me taking on a regional role fulfilling the needs of our (TMS's) customer contract.My duties include: - Routine Collections and Return of Capital Equipment which has been removed from client-site.- Conducting Pre-Planned Maintenance on client-site.- Completing Ad-hoc requests for priority repairs.- Maintaining and managing inventory levels of parts required to complete the above tasks.

Southampton, England, United Kingdom

Whilst at PRS I looked after Temporary Contracts for all manner of soft service facilities management staff across the south of England and Wales.Positions including but not limited to:Administrative Staff - Receptionists & Office AdministratorsCustomer Service & HelpdeskCleaning, Housekeeping & Waste Management Staff at all levels

Basingstoke, England, United Kingdom

Currently I am operating in Centralised Service Centre supporting Team KnowHow with their stock control. Key achievables include:- Booking and allocation of returned units to relevant sites for re-purposing to reduce stock value lost.- Conducting PI counts on held stock.- Raising cross charges to maintain accurate values against cost centres.- Transitioning white goods stock; reporting on missing, damaged or incorrectly picked goods.- Ensuring health and safety… Show more Currently I am operating in Centralised Service Centre supporting Team KnowHow with their stock control. Key achievables include:- Booking and allocation of returned units to relevant sites for re-purposing to reduce stock value lost.- Conducting PI counts on held stock.- Raising cross charges to maintain accurate values against cost centres.- Transitioning white goods stock; reporting on missing, damaged or incorrectly picked goods.- Ensuring health and safety procedures are adhered to.- Maintaining the accuracy of the waste separation process to minimise any potential chargebacks from the recycling partners. Show less

Andover, England, United Kingdom

Key Achievements as the Operations Manager in this post included:- The introduction of standard operating procedures for the ongoing maintenance and upkeep of the head office location.- The generation of risk assessments for Warehouse and Office.- The implementation of a product Non-Conformance tracking system, including a tracking and resolution process for distribution partners.- Progression towards the company goal of automating the purchasing and stock control processes.

Whitchurch

Formerly The Dodge Company Ltd, now under new ownership as The MazWell Group Ltd.Having overseen our re-brand and the projects that come with that, my focus has returned to the day-to-day management of our business; engaging staff and suppliers for the benefit of our customers; developing processes and workflows to maintain and exceed the standards we held as The Dodge Company Ltd. An additional element showcasing our drive and growth is our recent expansion into Professional Care… Show more Formerly The Dodge Company Ltd, now under new ownership as The MazWell Group Ltd.Having overseen our re-brand and the projects that come with that, my focus has returned to the day-to-day management of our business; engaging staff and suppliers for the benefit of our customers; developing processes and workflows to maintain and exceed the standards we held as The Dodge Company Ltd. An additional element showcasing our drive and growth is our recent expansion into Professional Care supporting Care Homes and General Practitioners. Show less

Whitchurch

I have the daily pleasure of enabling my team, comprised of - Customer Service, Accounts, Marketing, Manufacturing and Internal Sales - to achieve their personally set professional ambitions. My goal is to progress and improve workflows and to develop and enhance our interactions, both internally and externally, with the aim of consistently improving our customers experience from their partnership with us.Through open communication, clear set goals and a progressive, big picture… Show more I have the daily pleasure of enabling my team, comprised of - Customer Service, Accounts, Marketing, Manufacturing and Internal Sales - to achieve their personally set professional ambitions. My goal is to progress and improve workflows and to develop and enhance our interactions, both internally and externally, with the aim of consistently improving our customers experience from their partnership with us.Through open communication, clear set goals and a progressive, big picture approach to everything we do, we find every day provides us with a distinct feeling of success. Show less

Whitchurch, Hampshire, United Kingdom

In my current role I manage a variety of processes including; Inventory Control/Management, Quality Checking/Assurance, Supply Tender Management, New Project Management, Unique Product Supply and a variety of operational duties ensuring the smooth transition of in and outbound product. I source materials and products from around the globe (inc, North America, Continental Europe & Asia) to maximise the quality of product, efficiency of supply and best price offering for our customers. Effective… Show more In my current role I manage a variety of processes including; Inventory Control/Management, Quality Checking/Assurance, Supply Tender Management, New Project Management, Unique Product Supply and a variety of operational duties ensuring the smooth transition of in and outbound product. I source materials and products from around the globe (inc, North America, Continental Europe & Asia) to maximise the quality of product, efficiency of supply and best price offering for our customers. Effective management of these processes will in turn enable our team to ensure that our customers are aware of our full product range, thereby making them ready for any potential outcomes they may face in their individual profession/role.Perpetually developing our approach to customer service, functional operations & consumers product awareness.Supporting the learning and development of each other (internally) and of our customers/clients.Leading from the front as an innovator in our market. Show less

Southampton, United Kingdom

Our team works to create an enjoyable and safe environment for fans attending football matches. Ensuring ground regulations are conformed to by any and all visitors to the stadium, so as to make the venue suitable for people from all walks and stages of life.

Basingstoke

As the lead specialist recruiter for Temporary and Contract Office Support and Customer Service professionals in the Public and Private Sectors across the North Hampshire and Camberley region, my role is to meet the needs of multiple individuals (both businesses and candidates). Working with exceptional clients within the Office Support sector, my primary focus is to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we make the… Show more As the lead specialist recruiter for Temporary and Contract Office Support and Customer Service professionals in the Public and Private Sectors across the North Hampshire and Camberley region, my role is to meet the needs of multiple individuals (both businesses and candidates). Working with exceptional clients within the Office Support sector, my primary focus is to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we make the unique match that makes individuals, companies and industries flourish.Functional expertise: Receptionists - All LevelsPersonal & Executive assistants (Board & Non-Board)Secretarial (inc - Legal & Medical)Office/Project ManagersAdministration - Multi-Specialist - Sales, Order Processing, etc.Customer Service Representative/Team Leaders/Managers Show less

Basingstoke

As the lead specialist recruiter for Temporary and Contract Office Support and Customer Service professionals in the Public and Private Sectors across the North Hampshire and Camberley region, my role is to meet the needs of multiple individuals (both businesses and candidates). Working with exceptional clients within the Office Support sector, my primary focus is to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we make the… Show more As the lead specialist recruiter for Temporary and Contract Office Support and Customer Service professionals in the Public and Private Sectors across the North Hampshire and Camberley region, my role is to meet the needs of multiple individuals (both businesses and candidates). Working with exceptional clients within the Office Support sector, my primary focus is to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we make the unique match that makes individuals, companies and industries flourish.Functional expertise: Receptionists - All LevelsPersonal & Executive assistants (Board & Non-Board)Secretarial (inc - Legal & Medical)Office/Project ManagersAdministration - Multi-Specialist - Sales, Order Processing, etc.Customer Service Representative/Team Leaders/Managers Show less

Basingstoke

Negotiating with clients around the best way to achieve their personal goals; Efficiently arranging the day to day running of the branch in a customer facing role; Processing complex and intricate, products and services in a manner that allows the most benefit to be attained for the client; Training and developing colleagues to maximise their ability to provide the best service possible to all current and potential clients. Serving customers and maintaining the most efficient diary management… Show more Negotiating with clients around the best way to achieve their personal goals; Efficiently arranging the day to day running of the branch in a customer facing role; Processing complex and intricate, products and services in a manner that allows the most benefit to be attained for the client; Training and developing colleagues to maximise their ability to provide the best service possible to all current and potential clients. Serving customers and maintaining the most efficient diary management for the advisers (Insurance, Private Banking, Mortgage and General) as possible. Improving net promoter scores and attaining new business are key aspects of this role. Show less

Basingstoke

Meeting the needs of both customer and company by providing services ranging from savings accounts to loans to share dealing account to life insurance. Helping every member of the public that requires financial aid either in the form of putting theirs in order or by improving an already solid foundation. I also put in place and regularly review self development plans to make sure I am regularly challenging myself to further progression, to increase my ability to attain my full potential and to… Show more Meeting the needs of both customer and company by providing services ranging from savings accounts to loans to share dealing account to life insurance. Helping every member of the public that requires financial aid either in the form of putting theirs in order or by improving an already solid foundation. I also put in place and regularly review self development plans to make sure I am regularly challenging myself to further progression, to increase my ability to attain my full potential and to push those boundaries. Show less

Basingstoke

Providing technology to fit the day to day needs of anyone and everyone everyday! By consulting with each person as an individual the role is the ascertain key snippets of that persons daily life and matching that, using a strong knowledge base, with the ideal smartphone; insurance; accessories and aftercare tutorials.

Basingstoke

Public Services

Activities and Societies: Student Union President

General Certificates Of Standard Education

Activities and Societies: House Sports Captain