Mackenzie Fleming Email & Phone Number

Raleigh-Durham-Chapel Hill Area

- Manage the global recruitment process and life-cycle, including initial assessments, interviews, offers, and all on-boarding procedures.- Manage internal job postings and job descriptions - Work with internal teams and hiring managers to assist with recruitment efforts.- Develop a pool of qualified and active candidates for current and future requirements.- Provide weekly updates on progress and help needed, to Hiring Managers and HR Management.

- Provided research and referrals to clients utilizing their work-life benefits- Used consultative and coaching approach to help families with child care needs- Wrote grammatically correct cover letters and correspondence to clients- Provided telephonic and online intakes and consultations for child care, elder care, daily living, and legal services- Performed senior team member duties in the absence of management- Advised and review work of new consultants as member of the Peer Mentor program

- Facilitated and located provider requirement for external trainings for partner EAPs- Supported organizational staff in Learning and Development department- Rebranded material per contractual requirements specific to EAPs

Raleigh-Durham, North Carolina Area

- Exemplified excellent customer service skills throughout all customer interactions - Trained and educated new employees on policies and procedures of the store- Multi-tasked in fast paced environment to effectively meet deadlines- Recipient of iLead Award, for dedication and commitment for taking care of customers and demonstration of key leadership skills

Raleigh-Durham, North Carolina Area

- Met weekly with Human Resource mentor to discuss different HR topics and challenges- Worked with manager of training and development through the implementation stages of internal training program, WPO University, for all global employees- Responsible for creating webinars, checking/rebranding training content, securing trainers, setting up the registration/attestation process and surveying participants - Organized WebEx Training for external participants