Mackenzie Ribbink Email & Phone Number

I began my journey at Pluralsight as a Product Support Representative for their Cloud product. My team and I assisted customers via Zendesk and delivered an exceptional support experience through our above average response times and ability to troubleshoot and resolve inquiries quickly. I advocated for our customers by actively communicating their feedback.

Holland, MI

As a customer service representative, I worked on a team of three individuals but remained responsible for all customers on my account. I maintained daily order entry and invoicing procedures. My main responsibility was to ensure that my customers stayed happy and interested in doing business with the company. I did this by working closely with my.

Grand Rapids, Michigan

In this role, I was responsible for assisting employees through answering phone calls, emails, and live chats. Even though this position provided support for employees, it relied heavily on providing quality customer service. I helped ensure potential employees had a smooth application process and assisted current employees with account changes.

Greater Grand Rapids, Michigan Area

Responsibilities in Food Service varied with each position I held. I prepared fresh sandwiches and made sure all food and beverages were stocked. While working in the cafe, I made specialty coffee drinks, served our Grab-N-Go meals, and was responsible for cleaning and closing at night.

Greater Grand Rapids, Michigan Area

Being a Resident Assistant was the most challenging and most rewarding job I've ever experienced. In this position, I served on a team of six Resident Assistants and one Resident Director. I assisted in the overall supervision of the residence hall, responding to requests and emergencies. I also planned and coordinated community events for my section as.

Holland, Michigan

As a member services representative, I demonstrated excellent customer service by assisting current gym members with any and all issues on their accounts, ranging from billing complaints to membership cancellations. I gave tours to potential members and assisted in the sign-up process. I was also responsible for the cleanliness of the equipment, locker.

Holland, Michigan

During my second summer interning for this family-owned company, I learned more about the financial side of operations. I printed and prepared invoices to be paid for Accounts Payable. I also assisted our Cost Analysts by updating yield files with daily production and entering work hours. During my summer, I built a relationship with our People Services.

Holland, Michigan

This was my first internship experience for a company I have grown to love. While working in the Labeling and Regulatory Department, my primary responsibilities were to update nutritional information in a labeling software, Genesis, and proof various packaging and nutrition labels for discrepancies. As I grew in my capabilities, I also assisted the.

Greater Grand Rapids, Michigan Area

This was a weekly position on Wednesday mornings to assist in childcare for mothers attending a Bible study. I worked with a team to oversee and care for up to twenty-four young children, ranging ages one to three. I facilitated educational activities as well as play time. While my primary focus was to ensure the safety of the children in my care, I also.

Lake Ann, Michigan

During this position, I worked alongside two other cooks and reported to the Kitchen Supervisor. I was responsible for managing five cooks' assistants during food preparation and directing weekend meal preparation as well. I learned how to work efficiently and effectively under pressure, serving upwards of 2000 meals per day. I followed proper food safety.

Lake Ann, MI

Shortly after starting my position as a Cook at Lake Ann Camp, I was asked to serve as one of the resident assistants for the high school staff as well. This required me to enforce curfews and other staff policies. I also took the time to emotionally invest in the girls in my cabin. One week out of the summer, I temporarily stepped up as the Support Staff.

My responsibilities as a Deli Clerk included slicing a variety of specialty meats and cheeses per customer request, preparing foods for purchase, and providing outstanding customer service by completing orders in a timely manner. I helped maintain a clean working environment, abiding by all food safety guidelines, and I was responsible for closing the deli.

Muskegon, MI

In this position, I ensured positive guest experiences by providing quality customer service according to Cedar Fair standards. I was responsible for maintaining the cleanliness of my designated retail location and stocking items in my store. I also operated the cash register, assisting guests with purchases and providing the correct change in accordance.

Master Of Business Administration - Mba, Project Management, 3.861

Bachelor'S Degree, Business Administration And Biblical Studies, 3.704

Activities and Societies: Community Life Staff (Resident Assistant)

Bachelor'S Degree, 4.0

Activities and Societies: Bowling, Gamma Iota Sigma, Student Government Association, Society of Financial Service Professionals' (FSP).