Mackenzie T. Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

• Leading design strategy for our tasking product, a pivotal tool for data collection that generates millions of touch points across our application (March 2023 - Present)• First established UX resource on Chains (formerly OneCloud), Workiva’s first acquisition. Advanced UX maturity during the product’s transition period from start-up to enterprise. (January 2022 - February 2023) Chains allows users to automate workflows by leveraging APIs across multiple data sources such as Workiva, Salesforce, and Oracle. With the goal of reducing errors, saving time, and increasing transparency within organizations, Chains is used everyday to move data around the world.

Remote

• Contracted to design Franklin Madison's first online customer portal• Established scalable UI conventions for future use• Advocated changes for existing offline processes

Columbia, Missouri + Remote

• Curated experiences geared toward new customer acquisition for Shelter's DTC brand, Say Insurance*• Increased e-commerce conversion rates by 20%• Facilitated qualitative and quantitative research studies • Advanced UX maturity, autonomy and support for designers among executive stakeholders• Advised long-term corporate strategy initiatives (Claims, Roadside Assistance)*Say Insurance was dissolved in September 2022.

Jefferson City, Missouri