Sydney Mack Email & Phone Number

Cleveland, OH, US

Cleveland/Akron, Ohio Area

Medina, Ohio

Manage physician's outpatient and inpatient schedules, act as direct liaison for escalated patient service issues, prepare physician correspondence, coordinate department meetings, manage expense reports, absence and time-out requests

Acts as first point of contact for patients and vendorsEnsures excellent customer experience from registration to billing by entering accurate patient demographic, financial, and insurance information Supports clinical staff through pre-visit preparations, assembling correspondence, and actively communicating patient needs before and after outpatient.

Mansfield, Ohio Area

Provide friendly, engaging customer service, inspiring unsolicited positive feedback from multiple library patronsEnforce policies regarding customer confidentiality, and use or abuse of library privilegesAssist in training new team membersHandle delicate customer issues and complaints while resolving on a positive noteDirect customers to locate materials.

Medina, Ohio

Provide and practice costumer service to the Library’s standards of excellence in all communications with the publicAct as helpful resource to community through knowledge of all services offeredMaximize efficiency of Library’s circulation system through understanding of policies, procedures, and processes involved and applying this understanding in.

Center For Spiritual Life | St. Petersburg, FL

Assist head chaplain in organizing special lectures and events at Eckerd College.Publicized events, coordinated reception dinners, and managed reimbursements and honorariumsFacilitated relationships with campus departments, including the Center for Spiritual Life, Barnes & Noble Bookstore, and Information Technology Services

Office Of Service Learnig | St Petersburg, FL

Organized and led a variety of on- and off-campus service events for residents to engage in meaningful, service-oriented experiences. Planned and led two dormitory weekend retreats

Durham, NC

Assisted older adult clients in their residence or group facility, providing light housekeeping, laundry, meal preparation, grocery shopping, and errands. Received valuable training on sensitivity, advocacy, mobility, dementia, and other topics related to working with the elderly.