Mark Hoffman Email & Phone Number

Akron, OH, US

Beachwood, Ohio, United States

• Produced an enterprise wide leadership needs assessment. Identified skills gaps across6 different management bands to inform curriculum development.
• Collaborated with design team members to create medical error reduction mandatedtraining which was distributed to 60,000 employees. Current Net Promoter score of 46which lies in the second highest category of “Great”.
• Led as project manager and lead designer to create a new development programfocused on improving facilitation and presentation skills enterprise wide. Current NetPromoter score of 45.Responsibilities Include:- Project.

Beachwood, Ohio, United States

• Responsibilities Include:
• Designed in-person courses to be offered as microlearning video courses toaccommodate COVID classroom restrictions.
• Generated a curriculum development plan for a new enterprise application and createdcourse content in collaboration with project stakeholders and subject matter experts.
• Created an onboarding program that ensured department standards were taught, andprovided benchmarks for evaluating team progress. Used to onboard 5 new teammembers.

Akron, Ohio, United States

• Developed a project intake form and created an eLearning course for an electricitydistribution client to supplement identified regulatory skill gaps.Software Utilized:- Articulate Storyline- Articulate Rise

Independence, Ohio

• Designed and developed technical training materials in collaboration with internationalstakeholders to support 1,440 newly hired caregivers at Cleveland Clinic London.
• Produced and branded a limited 5 podcast episode series to promote and communicatenew application features to clinical caregivers.
• Collaborated with content matter experts to design and deliver technical trainingmaterials to support the launch of Women’s Health Initiative patient care tools.Software utilized includes:
• Adobe Captivate
• Camtasia
• Microsoft Office

Columbus, Ohio Area

• Working with 9th and 10th grade students in the courses of U.S. History, World History, World Humanities and U.S. Humanities. Responsibilities include the following:
• Work cooperatively with team data management through use of Google Suite applications.
• Coordinate assessments to quantify success across the Social Studies department.
• Assist students in developing critical thinking and problem solving skills using debates and Socratic seminars.
• Manage coursework within the school year timeframe to cover all curriculum topics.
• Prioritize classroom, school, and school district goals to ensure mutual success.

Jeonju, Jeollabuk-do, Korea

• Teach Korean English Language Learners ranging from ages 3 - 15. Subjects include Social Studies, Science, Reading and English. Skills utilized:
• Navigate a country and workplace with no prior knowledge of the native language.
• Develop a global perspective from interactions while living abroad through networking.
• Improve communication skills with English Language Learners through efficient practices and creative alternatives when typical methods were ineffective.
• Work effectively in a diverse multicultural environment.

Reynoldsburg, Ohio

• Teach World History and A.P. Government to 10th and 11th grade students at Encore Academy. Skills utilized:
• Utilize research strategies while developing lessons using Supreme Court Case Briefs to improve A.P. Test scores upon course completion.
• Implement communication strategies to maintain contact with parents and guardians through creation of a Google Classroom website.

Willoughby, Ohio

• Substitute teaching for the various schools in the Willoughby-Eastlake School district. While subbing at Willoughby-Eastlake City Schools, all grades between 4-12 have been experienced.Skills utilized:
• Adapt to new teaching environments daily to achieve goals of the absent teacher.
• Mediate conflict within a classroom between students to ensure all classroom expectations were met.
• Develop alternate lesson plans if an absent teacher had left none to maintain academic expectations.