Michael Macleod Email & Phone Number

Toronto, Canada Area

➢ SME for governance and security for all production customer facing or customer supporting systems, including Azure, AWS, GCP, ecommerce platforms, and distribution vendors. Project and technical lead for several successful initiatives to improve our security posture, including SSO, automated user provisioning, improved account auditing, centralized audit.

Toronto, Canada Area

➢ Designed and deployed SAP HANA based Hybris Billing platform in AWS. Design includes multi-region failover/disaster recovery and separation of platform via multiple AWS accounts. Deployment was fully automated, including compute, storage, network, and security configurations. Host configuration enforced via puppet.➢ As part of an acquisition, designed.

Toronto, Canada Area

➢ Deployed new Cisco UCS cluster to replace existing VMWare 4 based private cloud. Responsibilities included network design (layers 1 through 3), creating security policies, deployment and configuration of VMWare ESXi and vCenter (including Cisco UCS integration), and migration planning.➢ Designed and deployed new Point of Presense (POP) to support.

Toronto, Canada Area

➢ Planned and executed the migration from Cisco ACE to F5 BigIP load balancers in both primary facilities, affecting every service offered. Used perl to ingest multiple large (28k line) XML configuration files, manipulate the data in a database to consolidate and simplify the configuration without losing functionality, and then export F5 configuration in.

Toronto, Canada Area

➢ Responsible for system maintenance and upgrades.➢ Developed and deployed SIP Trunking as a general product.

Toronto, Canada Area

➢ Built, maintained, and migrated several large VoIP platforms serving residential, commercial, and wholesale customers.➢ Developed and deployed several internal tools, including one to automate the maintenance of local calling areas, and another allowing support agents to troubleshoot calling from multiple platforms and carriers.