As a Director of Operations at the British Columbia Hotel Association, I oversee the daily operations and strategic planning of the organization, ensuring the highest standards of service and quality for our members and partners. With over 15 years of experience in the hospitality industry, I have a proven track record of delivering exceptional results in convention and resort sales, business development, and member and vendor relations.My core competencies include hospitality management, marketing, communication, negotiation, and leadership. I am passionate about creating value and opportunities for the hotel sector in British Columbia, and fostering strong relationships with key stakeholders, including government, media, and the public. My goal is to support the growth and sustainability of the hospitality industry, and to advocate for the interests and needs of our members and partners.